CETTIRE

I get the return policy of 25 euro but 25 euro per item is crazy and unreasonable

I ordered alexander mcqueen shoes about 1,5 weeks ago. I have received an order confirmation but stil no send information. I have been trying to get in contact but they just do not respond to my emails. I am still waiting for my shoes with I paid almost €500 for and have no reaction what so ever on my correspondence. I will contact my creditcard company today and thy to see if they can help me. I really did not expect this from this company because of all the brands they are working with. I hope trough this way I might get there attention and maybe I will get a response.

I purchased one coat here, but so far it has not been shipped out. It’s already been 9 days. I tried to contact the customer service and sent messages to them several times. But no one answered. They already charged the fee to my credit card, but no shipping! I will not recommend this website to anyone. Horrible!

Got my package delivered to the wrong address and still didn’t get my money back. Send them my claim now there want me to send letter from DHL stating that my package was lost and DHL want them to make the claim since they are the shipper.i m just stuck in the middle with no package no refund

I ordered first time 2 weeks ago, and my order has still not shipped yet. Customer service can not tell me when I will receive my package. They said due to Australian holidays they preparing my order very slow, and it should be shipped from Italy

It took Cettire FOUR emails to customer service for them to bother responding. Six days after placing an order they never got around to shipping it so I inquired when they would ship and when they finally got around to it they replied that they ship in ten business days! How hard it it to put a shoe box in the mail? Avoid.

The website stated if you download the app. Use first10 for 10% off code stated invalid. Kindly advise

I order some sunglasses and they said they shipped about a week and a half ago. The shipment always says it’s still in Milan which that was over a week and a half ago. Decided to call DHL to see if they got our package and they have told us that they haven’t even received it. Horrible customer service since it takes them I don’t even know how many business days to reply and on top of that you can’t cancel your order when it has shipped. This page is awful and I do not recommend you buying from them.

Package arrived earlier than expected ,will be ordering again soon

Everytime you kick a button I get this error message and it’s really annoying