Clean Juice

Got a 400 error making me sign in and repeat the order more than 7x

Ever since the redesign, the app has been terrible. Slow to load, sometimes orders won’t go through, and the interface was better before — the menu was easier to read. Now, the app doesn’t show seasonal items, which means you can’t order ahead, thus negating the purpose of the app. Wish I could get it zero stars.

Who ever wrote this app needs to go back to coding school and write a system which is more user friendly. Difficult to get correct address in when system is assuming an incorrect one, custom tip usage, finding way around cite, inputting credit card, etc

Healthy choices for a great lifestyle!! Love it!

I love clean juice the ap never works, it super slow and always logs you out.

The app is now useless. I can no longer order something to pick-up same day. It forces you to choose a day and time but the current day is not an option.

I only order from clean juice because there’s nothing else to eat in my area and sometimes you need a break from making food. Sometimes the food is great sometimes it’s horrible. But one thing stands true both times, it’s overpriced. So if I’m going to be spending my hard-earned money on some mediocre health food, the ordering experience should at least be good. But it’s not. The app crashes randomly, forcing you to go back and restart your order. Then it just straight up wouldn’t let me pay with Apple Pay then froze. Also there’s a big white bar at the top of the screen that doesn’t go away. Who programmed this? They need to be fired immediately. I really hope they can improve not only this atrocious app, but also the food consistency too..

Firstly, I will say I LOVE clean juice so my review has nothing to do with the products they carry but rather the rewards system. I spend a good deal of money here and the down side to that is if you, per say, order a large cleanse and accumulate a heap of points in one go, you will surpass multiple tiers in the rewards ranks. This sounds like it would be good because you’d stack up rewards to redeem HOWEVER instead of that happening, you just miss the deals/rewards of the tiers you surpassed. Because of this setup, I’ve been unable to use the BOGO smoothie, BOGO bowl and free toast rewards I should have gotten because I accumulated the correct life points to get them. I think you guys should fix this as it really gives a bad impression to your customers. You tease all these deals one will get with the money spent here and then you don’t honor what’s being shown. It’s a bit sad & disappointing and makes me want to spend LESS so I can actually get to use the rewards I’m entitled to.. bad for business practices if the guest is encouraged to spend less..

I love Clean Juice! It’s great food with quality ingredients. But the app is not useful for me or the employees at Clean Juice. I have hundreds of points and no rewards, and the employees also say they are having trouble with the new app. They cannot redeem points just as I cannot use them. It’s a worthless reward system if you can’t redeem your rewards. Please fix the issues, app developers.

I had earned rewards when my local Clean Juice closed. I’m working near a store tomorrow and, of course, my reward is going with the new app transition. Not fair. Rewards and points should be carried over to the new app.