Emirates NBD

Interface is fluid and easy to navigate. Love it

Great app guys and keep doing the good job!

Amazing app, very useful, keep updating it!!

Very convenient

ابشع شي شي انو تحاول تكون عميل لبنك وهالبنك يطلع روحك لتفتح حساب. من افشل التجارب مع خدمة العملاء. لو في تقيم اقل كنت ما قصرت فيكم يا ريت لو تهتمو بتوظيف العرب. اكثر اذا كنتو مهتمين بعملاء اكثر اكانت تجربة اكثر من سيئة

Worst call centre ever

A friend of mine got defrauded of all his money AND of the full balance of his credit card (i.e. money he didn’t own) through a “cash on card” transaction. All that through what seemed to be a genuine phone call from an Emirates NBD employee (claiming to call for a KYC update). The old version of the app wasn’t safe (in fact it was then upgraded with different warnings showing up when you try to transfer money). More worrying was ENBD’ s position that the full responsibility of the loss be born by my friend whereas ENBD should have a duty to protect its customers especially after a string of similar cases…. Very disappointing and worrying…

I experienced a fraudulent activity due to compromised security, ENBD’s bank sms channel sent out a link and OTP’s that were the same, thrice at that, and after a couple of days someone used my card somewhere. They want me to pay the 8k+ amount that was charged to my card from China and Kenya few mins after the other. How is this fair? Worst bank security ever!

خدمه العملاء سيئه جدا

I had a fraudulent transaction and they just block my account and there is no way to unblock. Design and user experience like form 90’s. The support answers 1 time per month. Which is ridiculous. Never use this bank again