Equinox+

Check your battery use, this apps stays busy in the background and drain out your battery.

App is a hassle for the last two weeks, slow to load, doesn’t load class maps for those requiring specific bike or treadmill to be selected and crashes. Error messages are normal lately. Tried uninstalling and reinstalling, turning phone off and on nothing works. Other apps work fine-it’s this app. Very frustrating to spend over 250 a month and the app doesn’t even work

Best club and best app

Membership is not worth it.

App is an absolute mess, lags, random errors, inability to handle multiple people trying to register for class. Your dev ops and backend team need to get it together

There is no sync function to allow booked classes to appear on iCal, Google cal, etc. this is a major shortcoming for this app.

I preferred the calendar that showed you active days by month w pink and blue (circa 2019) rather than white circles

The gym is amazing but the app is the slowest app I've ever seen. Most of the time I am not even able to open classes. The app kicks me out constantly. I hope they fix those issues as soon as possible.

Filter hasn’t been working for the ‘on-demand’ classes for at least a month, it’s frustrating, I used to do on demand classes quite often, and it’s a big part of my workout routine that is now missing. My phone is updated and my app is updated.

You guys can just rip one grand from me💰why still kindly offer me a 3-month-membership 😂 1) Equinox has a policy of minimum 3-month-membership, and the advisor Kyleea didn’t mention a single word till she recorded my payment method 2) You must hand in a doctor note before quit membership (Kyleea didn’t told me till I signed contract) 3) I just received message from my bank-got double charged (the overcharged one has a even higher price than the one on the contract) ROBBERY!! I went to Equinox Yorkville for a tour today and signed for the membership with uni student discount. However, the advisor Kyleea never mentioned that it is 3-month mandatory - until I gave her my credit card. It was ridiculous as she had the knowledge that I am a full-time undergrad without any income. A mandatory 3-month-long membership is a big deal and needed to be explained clearly before any contracts are signed. All they care about is MONEY MONEY MOENY!!! I mean if she told me all the one-must-know policies beforehand, I am still very likely to sign up the membership for my own good. Now it’s just the feeling of being pushed and fooled. Customers have right to access all the information,right? Besides, why do we need to provide doctor note to end a gym membership??? We don’t have the right to decide when to begin or end our exercise routine??? It’s our own body and free will to choose, not the doctor’s. The worst thing happened just tonight, and it’s what made me want to write this one-star review. I got charged 283.6 and 170.6 twice today, which I should only be charged the latter. I am wordless to see my coming messages from the bank as the whole experience today made me very disappointed. It’s such a shame for a place is known for high standard replaced by money grubbing. Just focus more on your staff training and policy making before advertising. I need my double charged problem resolved ASAP!!