Eurail/Interrail Rail Planner

App doesn’t work smoothly, doesn’t add to “my journey and just doesn’t do what it says it will. A bad app.

I cannot see railway without Portugal

Excellent tool for the travelers!

App super útil, muito bem desenvolvida. Para utilizar até no dia a dia.

Muito bem concepcionado

The iPhone version is in german and there's no way to change it. There's no settings, only pass. settings :( can that be fixed in the next version?

Today I was at the train station in Amsterdam and all of a sudden the app did not work. It kept saying I was offline, where other apps worked just fine. I had to pay for the train to get into the station! While on the train I tried over and over and the same message appeared. When I was in better reliable WiFi I deleted the App and reloaded it again and everything was fine! Lesson learned take a screen shot of your daily pass ticket ! The screen shot works! It cost me €20 for the extra train ticket.

It’s had to describe how terrible this app is. It doesn’t integrate with the Eurail web page. It can’t be used to reserve seats. It can’t be used to buy tickets if you don’t have a pass. But you have to use it to plan your trip. It’s probably fine for people who take the train regularly between a few different locations. But for tourists, it’s terrible. It only does one part of a complicated process for planning a multi city trip. The rest has to be done on the Eurail web page (with Google Maps open in another browser). And the web page is also poorly designed. But you need the app so there is no incentive for Eurail to improve.

The company that developed this app clearly did not do any usability testing. We are traveling and can’t figure it out. We have asked the people who work at train stations and people taking tickets on trains to help us, but they can’t figure it out either. You will need to watch YouTube videos from people who have figured it out BEFORE you get on a train because the people taking tickets will tell you your tickets aren’t valid because they “haven’t been activated”.

This app has the worst user interface. It’s extremely difficult and frustrating to use. Nearly impossible (if not completely impossible, never figured it out)to have 2 people/passes added to this. Planning and activating the passes is not intuitive. I made seat reservations for every trip and paid for them and then was harassed by 2 employees at the same time because they implied I didn’t pay for the actual 4 day eurail pass for my family of 6.