Fly Delta

4/14上午8:00，我和先生從JFK搭乘DL 5339到BUF 機場。平安到達了。因為要趕著去坐Megabus 到Niagara Falls 。下飛機上洗手間後，匆匆忙忙中，將背包遺忘在Get22附近洗手間的外面走道旁。一直出了海關才發現此嚴重問題。 我們到Delta的Check in 櫃臺尋求幫助。有位黑人地勤服務人員很熱心的幫助我，她開了一張證明給我，並且帶我去過安檢的地方，讓我重新通過安檢，進入裡面找我的背包。 我終於找到了。我好高興！如果它遺失了，會對我們的「4天3夜的Niagara Falls之旅」造成很大的影響，我會很傷心的！我已是位70歲的老婦人，和先生第一次到Niagara Falls 遊玩，我非常感謝這位小姐，我們因爲趕著去坐公車，沒時間問她的名字也沒向她表達感謝！ 我寫評論的目的是想讓大家知道Delta有好的服務，能幫助旅客。 希望公司高級主管可以找到這位地勤服務人員，給她獎勵，並轉答我們對她的感謝！

Still crashes upon opening app.

Every time I tried to choose the expiration date of my credit card, the app crashes! I mean EVERY TIME!

The app is ok but it doesn’t show any information when in flight and not have internet. Most airline apps store information offline and don’t require a login every single time to show the information.

I’m disappointed that Delta does not award mileage points if you travel on basic. The message that comes across is you haven’t flown. I respect and understand the different types of accommodations in an aircraft and it’s fees. However, regardless where you’re sitting you are flying from point A to B. Accruing mileage points every traveler looks forward to, it feels you’re being penalized for purchasing a seat in Basic Economy and not in main cabin. I hope that you will take my comment into consideration. I know I’m not the only one feeling like this.

Delta is the best app and company in the Airline business. Thank you for buying the Rights back to the Delta Center! I will always Love Delta <3

See above, hasn’t worked in a year. Upcoming flights don’t show. Just says ‘explore more’. Honestly it’s just annoying to have a widget that doesn’t work. Why have the widget? I can’t decide if it’s more annoying that they hate their patrons or just are indifferent to them?

I kept getting the "Your device memory is too low to complete this task" popup when trying to book a flight so I gave up

Easy check in

It keeps taking me to the website where I have to log-in and find my flight all over again. Just figuring out how to enter my known traveler number was a journey similar to Odysseus’s. It is super frustrating to use and making me use the website completely negates the entire point of the app.