Fresha for customers

We recently purchased a Groupon coupon for a couples massage. My wife called and booked an appointment for August 16, 2024. After the massage, we were told we needed to pay a higher amount and that the Groupon coupon would not be accepted. They said that we did not tell them it was a Groupon purchase at the time of booking. We ended up speaking with the owner, who was highly defensive and rude from the onset. She said we had to pay the higher charge and would have to seek a credit from Groupon. We did not agree to this charge, since we had already paid $145.00 through Groupon. The next day we discovered that this company had not only charged $194.00 to our credit card used to hold the reservation, they also redeemed the Groupon payment. Highly unethical company and extremely rude and unprofessional owner. Buyer beware.

Please just dont. You’ll never get your funds.

Best place in the world I drive two hours just to get a haircut by her I wouldn’t traded for the world

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Tiffany does a great job. In fact - an excellent job.

I like Fresha for making appointments. I just wish I could reschedule on it as well.

Amo como Sasha trabaja, el espacio es comodo y la paso chevere!!! No me cambio jamasss!!

Shana… oh my! She is totally awesome, knows what she does and does it with dedication and passion for her work🥰 Keep it up girl🥰

On the appointment list it would be helpful to have a description of what service it’s for instead of saying 1 or 2 items. It would make rescheduling appointments for the same service easier, so you wouldn’t have to tap into it to see what the service is for, then have to go back to each one to see which one you need to reschedule, if you have multiple appointments but some could be a pedi and some a mani.

It’s not often you find a rare gem! Marcus is a rare gem. He offers not only a quality service but he does it with joy, laughter and takes such pride in making sure his customer is happy!