HomeSafe View

I can access and use my Swann unit at the base station but unable to access it on the app anymore

Is a lot better than it was a year ago

The new version seemed like an improvement at first but the connection is now extremely unreliable. I know it’s not my cameras because I can see them on the HomeSafe view software on my computer. The app continuously loses the connection though.

Unable to have cameras on full screen without turning phone on its side. Which you were able to before the update

How do I get the previous version? Cannot see anything the pictures are too small only take half a screen on the phone - this is absolutely useless now. Constantly loosing connection and half a screen is missing. Absolute rubbish.

The old version had issues, but still worked. This version shows a video for two seconds and then looses the feed. Playback is difficult to use. Can you put the old version back in the App Store?

If you thought this app sucked before, it’s beyond useless now. I’d rather deal with the issues of the last version than continue trying to use the latest.. it’s complexly unusable. Don’t bother, just throw your Swann camera system in the bin and go with a better brand

Impossible to use and actually go through footage. Have fun going through hours of footage when 2x speed doesn’t even work let a lot anything else

Refer to above

From the day I update this app really terrible connection just open the app watch and not even 30 sec automatically picture gone gotta slide off and reopen hope it better soon