Clunky, slow and user-unfriendly
Clunky, slow and user-unfriendly
Ja, HSBC UK Mobile Banking ist komplett kostenlos und enthält keine In-App-Käufe oder Abonnements.
🤔 Die Qualität der HSBC UK Mobile Banking-App ist gemischt. Einige Nutzer sind zufrieden, während andere Probleme melden. Ziehen Sie in Betracht, einzelne Bewertungen für mehr Kontext zu lesen.
HSBC UK Mobile Banking ist kostenlos.
Um geschätzte Einnahmen der HSBC UK Mobile Banking-App und weitere AppStore-Einblicke zu erhalten, können Sie sich bei der AppTail Mobile Analytics Platform anmelden.
4.87 von 5
967 Bewertungen in Bulgarien
Clunky, slow and user-unfriendly
I’ve been happily using this app for the last 20 years. This latest update has really screwed things up and trying to send money to Bulgaria is a disaster.
There is an option to change my number in the app but however it doesn’t allow you to. Chat with customer service takes 60 minutes until you get response. It’s very hard to pay off your credit card. Why is there no just a simple button that says “pay credit card” ???! Instead of this I had to contact customer service who replayed with instructions that are very long to read … Also had very difficult times to log in as my phone broke and I have new phone and new number… well it was quite impossible to log in without my old phone or sim. I had to bring my old phone for repair and then to open my HSBC app to scan qr code to log in on my new phone.
Not all bank options available in the app. You still need to use desktop or visit the bank.
Security on my card is appalling as I’ve literally had money that I haven’t spent going out and have had no notifications from the app or bank saying so
Amazing little online app, great access 24/7 to check all bank transactions incoming and outgoings, also quick easy access to money an so easy to make online transactions that are paid instantly in the comfort of your own home or wherever you maybe!! So easy to to it’s amazing. You can also get a global account added to it too and not only that every account has a savings account attached and u can make new saver goals now as well it’s fantastic..
I have been using the banking app for a long period now and it is good. But the reason why I have given a 3 star, is because I was forced to complain too a staff member last year 2023. How the payee’s payment format review needs to communicate a [date] and [time] whenever a payment is actioned to a payee after approval. Barclays excellently done well in such areas and has introduced a share feature whereby the accountholder can now share the payee’s payment details showing the time and date the payment was created and the payment can be transmitted to the payee’s WhatsApp Account or reserved as proof of receipt on the AccountHolder’s WhatsApp Account for evidence and a peace of mind. That is something to work on. Thanks for the chance to write this review.
I resisted online banking for years because I didn’t trust its security, well actually that’s not true, I didn’t trust my security. I didn’t trust myself to come up with a memorable password that a good hacker could not crack. But with branches closing left, right and centre I had to bite the bullet. And I have to say that having finally done so my banking life is so much easier. I just wish the app would allow Apple Strong Passwords.
Nice app able to do a lot on it. But I miss my local branch . For that human touch and able to pay in lose money. Shame hsbc closed branch.
This HSBC gives me total control of my accounts…😎
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