HSBC UK Mobile Banking

I have only had good experience's banking with HSBC

For someone on the go a lot the App is very useful! Easy to make transactions and to keep track of what is happening

Great UI great U X

Always demanding to download a new iOS, which my device cannot. The App has stopped working now.

The HSBC app is suffering from underinvestment. The design is horrible. It’s not intuitive. Currency accounts not available on mobile, only online. Trying to speak to an agent involves speaking with a poorly designed chatbot which goes in circles.

Compared to neo banks such as Revolut, this app is a joke. Embarrassing that one of the largest banks in the UK is so technologically unsophisticated. Many of the functions are not available within the app. Instead, you will be redirected to the web browser which uses antic verification technologies such as security codes that can oddly be generated only when you log out of the HSBC app.

Overall a decent banking app but creating a new payee is buggy: 1. You can’t paste the payee name from gmail for example. 2. You get asked the payee account type (business or personal) but the selection button has no options (no yes or no is displayed) so it is not obvious what you are selecting.

Real-time banking is super. I wish my German bank could do the same

Easy to use and easy to transfer money from account to account

Im really flashed by the HSBC app as it’s eventually the one that omits any enigmatic dialogues. Reduced richte essentials and really, really easy to understand. Well done, chaps