HSRnow

Lacks basic functionality like the ability to plan a trip for a different day.

The app is down almost as much as it’s online and working.

literally doesn’t work. there’s nothing to rate

Same comments as for the on demand service app: you are left to guess where the nearest stops are. Why not prompt the users with the nearest stops?? If the requested stops are outside of your service area, then show the closest pick up points! How can I after 5 minutes know what this app needs to be successful and people designing and making decisions about this seem to be clueless?? Maybe it would help you to go to Europe and see what they do. Many more users there, yes, but how can it be ok to make a 20 minute route by car take 2 hours?

It’s frozen for a week. Hello is anyone home. Have tried uninstalling and reinstalling several times.

i love using this app . i use practically everyday at times . but what is frustrating is that it can go a few days and be fine then suddenly , when i go to open the app it tells me “error not connected to the internet” when i am . it would be 100% worth downloading if it didn’t always have this one issue

I love the app, I really do, but it has a terrible time staying connected to the HSR servers. And when it drops out of contact, it’s impossible to reconnect without deleting the app entirely and doing a fresh install.

App won’t load and tells me I’m not connected to the internet. Currently useless.

Removed app after it stopped working mid March. Reinstalled today. Directions ate well beyond stated destination points and terribly inaccurate. Waste of time. Just deleted again.

I still have not been able to open this app. I have uninstalled and reinstalled about 3 times and still won’t load.