Lucky Supermarkets

Whoever designed this app is an idiot! Its so glitchy, can tell you aren’t maintaining it. This app is horrible and the website is even worse!

Wanted to use digital coupons and cashier said to create an account in the app and I couldn’t sign in even with my email and password

Having to find it, to clip it, add it to your digital account. It’s the worst customer experience. I will shop elsewhere

I do most of my shopping on my iPad & Lucky’s attempt at an iPad app is just their tiny iPhone app in the middle of iPad’s huge screen. I’ve tried to use it because they’re the only alternative to Safeway in my city & I’d like to use both. But the Lucky app is so unusable, I just keep going back to Safeway. Gimme a ring when you hire a developer who knows what they’re doing.

Awful to navigate. While other grocery apps I’ve used including Safeway, Raleys and Costco have improved and enhanced their apps. This is a build it and forget it model. Difficult to find Digital Coupons. WiFi in stores is weak. Employees suggest spending the time to “clip” every coupon before coming to store because it’s near impossible to find the ones you want or clip one you decided you’d like once you’re there. I said to the manager, “This is the worst grocery app.” He replied, “Don’t you think I know that? I have to hear it all day long, everyday.”

The app is not letting me sign in

Digital coupons scanned with iPhone 12 Pro Max in the store always run into system errors. These types of coupons are a hassle to use and don’t work.

Never works

It doesn’t clip the coupons

What’s the point of a Lucky’s dedicated coupon app for a grocery store THAT DOESN'T ACTUALLY TRACK COUPONS? The printed coupons have barcodes, but can’t be scanned or logged into the app in any way? So they offer digital and physical printed coupons, but the app only allows digital? So just to go shopping, not only do I need to scroll through all 300 coupons on this laggy, poorly designed app interface but I also have to carry 30 printed time sensitive coupons that I need to mentally keep track of while shopping??? Make this make sense. It’s not practical, it’s a waste of paper and my time.