Nixplay

Joe was super detailed as he was helping us with our frame. He wrote step by step instructions which we followed to a tee! And it worked! Thank you Joe!

Because of our dogs rough housing, our frame fell to the floor and quit working. Maris worked diligently with us and soon had us back up and running perfectly. We are not very computer savvy and he was incredibly patient. Amazing customer service!! Greg123

I hadn’t used my Nixplay frame for a couple of years. My account had beef archived. Using the support link/email I requested my account to be reactivated. Once it was restored the frame had a message it was related to another account. I emailed support and shorty later the issue was resolved by Joe. All I can say is great product and great support. Thanks Joe! Robert E S

I was having trouble with my Nixplay display properly and I contacted Martin via their chat app and he was so helpful! I’m not terribly computer literate, but he made it very clear with his directions and I was successful in correcting the problem! Great job!

Lou provided ongoing coaching by email to help get my frame back up and running. I was not sure it could be done by email, but Lou’s directions were detailed and clear. I was very unsure of myself, but she stayed with me throughout multiple steps and got the job done.

Joe was very friendly helpful He made sure got my questions answered clearly love nixplay love seeing my pics in my living room moe1134

I love my NIXPLAY, I can get all the pictures and activities of my 20 grandchildren and 35 “ great” grandchildren!! Lou was a great help!!

I had a few questions about my new Nixplay and Maris replied promptly to each one with clear instructions outlining solutions. I am very impressed.

Martin was very helpful when I contacted support.

What badly written code in this app. One one phone, it will not accept signup or sign in, on another there is no setting for it in iOS to allow access to your photos, and on a third phone just crashes. I hope everyone reads their privacy policy, because it’s horrible to the amount of data a user must give up. The single longest policy I have ever read. There is no reason a user must give up to them and as they admit, sell to third parties (bad) the amount of personal data. Read it and am sure a user will uninstall the app. After unsuccessful sign-in, I read that policy, I quickly uninstalled it