Polestar

After last update, car location is missing? One step back….

Not many car functions available on app and logs user our every week without fail

Great that the latest version has a remote over the air has the option to change the charge limit

Finally you can set the target max charge! Keep improving the app PS! Some nice to haves I’d like to see - Set a Temperature control for climate remotely - Close windows if left open etc

Typical Polestar. Requires a software version in the car that is NOT available for the new features to work Polestar really have not grasped software or the customer service that people expect on an expensive car.

Can’t close or open the windows through the app when locking and unlocking the car.

More versatility with the app would be welcomed things like being able to set the temperature for climate Open windows turn on the headlights and send navigation to the car so it’s ready for when you get in.

When it works, it’s pretty good. However, often charging instructions are ignored, warmup instructions just don’t happen and settings don’t save. Even more infuriating is sometimes (maybe after an update?) you try and open it and you’re asked for your username and password (Face ID and thumbprint don’t seem to be an option) and none of your info is stored in the phone’s memory like for other Apps so you need to try and remember your password. As we’re supposed to make it unique and never write it down I invariably can’t, so go fora reset. A few weeks later the same thing happens and I need to create another password that I’m even less likely to remember. Why can’t this app save our details like every other app in the world can??

The app logs you out constantly, up to 5 times a weekend, and they wipe any bad reports you put on here.

App decided to log me out and wouldn’t recognise my password when correctly entered. Resetting asks for a polestar ID which I couldn’t find. Locked out of the car as I didn’t have a key with me.