Polestar

Going from an ICE to an EV is definitely a learning process and it’s nice to have an app that allows you to start up your car heat before you get into it, or unlock it from your phone. The process of setting up the app with my car and my phone took about 48 hours as we had to get the prior owner to release the vehicle VIN number to me. There are definitely some quirks, like things you can do from your phone and what you cannot do from your phone, as well as the integration of the paired key and the phone that work in consistently. Also, the charging data does not work seamlessly with various charging stations and you have to take some actions in the charging stations own apps and other others within the Polestar app. It’s a completely intuitive integration. Some things in one place other things in a different place. But it’s a learning process all around and I assume that overtime these processes will become more clean.

About 1 in 10 times the app requires a new login. When it works it’s very convenient and easy to use.

Seriously broken for everyone buying a new iPhone when will you fix??? I mean it’s not that iPhones are popular… they are.

Constantly logs me out… Always states the car is not connected. Let alone the issues with the car. I should be able to open the trunk from the app. There should be way more functionality with a luxury, electric vehicle.

Keeps constantly logging you out

The new temperature reading of the outside is very disappointing as it just uses the internet and not the sensors in the car. This is ridiculous and useless and a prime example of how Tesla is dominant in software.

The app is incredibly buggy, frequently logging me out or just unable to get past the loading screen.

The app has come a long way but the constant logging out and having to sign in over and over is tiring.

Digital key set up will not complete on latest iOS devices. Please address this in the next update.

Fix the digital key. This app is useless without it