PostNord - Track your parcels

Had another person who wished me to pick up a package on their behalf use the Identify with MitID function, but just receive “ Unhandled exception” after signing in and entering their CPR number.

Finding it very frustrating that you only get automated responses when you are trying to get something answered. And that you can’t chat with someone in person.

The customer service ignores you for hours, if I could choose a different service I would’ve unfortunately the sender used this. Avoid!!!

If you’re trying to use this app to contact post nord, it is recommended you just cut your losses. They don’t want to help you as evidence by their garbage chat robot, and you will never talk to a real person. Ship with someone else and end up happier, the new post nord slogan

Customer service was completely unhelpful. The app was completely unhelpful. The mailman messed up and couldn’t figure out how to deliver my package so they marked as “return to sender” despite me living in a big city and having received so many packages before at my address with no problems. There was no problem with the address written on the package and no way of fixing it. No way of calling them and the customer service had no other information about what went wrong.

Great app to keep track on your packages

PostNord sends a notification at nearly every stage of the delivery process. I receive 4-5 messages telling me my package is on its way or received by delivery company or cleared customs. I can’t tell if I’m supposed to pick it up or not: I’ve gone to pick up a package only to find it’s not there. Just send one message: YOUR PACKAGE HAS ARRIVED. PICK IT UP HERE. Super simple and clear.

I’m in the USA and ordered from a company in Denmark. Whenever I track my packages I’m prompted to download this app, but it does not work if you don’t reside in Denmark, Finland or Sweden.

You get what you can expect from PestNord. It’s not working reliably. Despite app, having on account and providing them with all kinds of data one still gets a paper slip in the mailbox and can’t identify via mobile bank ID.

Lol 128dkk in fees on a package that had 4dkk in taxes. Nonsense service and app.