Renfe

The renfe App was the best traveling thru Spain. Quick, easy and convenient.

Renfe apps accept phone numbers from other countries when you setup your account, but then, they cannot be used for two-factor authentication. Also, if you change/cancel your ticket, they cannot send any information to these phones

The app didn’t show half of the available trains compared to the browser for the same route. Both app and browser have huge issues with required telephone number. One page has the USA written in Spanish to find the country code. One has no country names, just numbers, and is missing the country code +1 for USA, and when the number is available, it will not accept valid phone numbers saying that they do not have the correct number of digits (this happened for a USA phone and Kenya phone number, and you cannot complete the sale without a number. It also makes you reenter all of this info even if you have made a sign in profile with the info AND confirmed with an email code AND confirmed that the passport is correct. The screen requiring reentry pops up in Spanish even if you chose English as the language. Definitely has some needed fixes for international users.

I am a traveler from the United States, and every time I tried to make an account I received an error message. I tried adjusting my information multiple different ways and still couldn’t get the registration to go through. Because I am not a registered user, I can’t use the app to buy tickets and have to go elsewhere.

El app funciona, pero muy primitiva. En seleccionar la ruta, primero te pide el destino, sin darte la posibilidad de definir tu punto de salida. (Lo tienes que arreglar después, causando confusión innecesaria) Tampoco guarda los datos de la tarjeta crédito y hay que numerar lo cada vez. Muy inconveniente para los que viajan con frequencia.

Used to work well but now they must have used the team that does the development of the web and it is an hour and miss with trains not found, freezes, etc... 😞

I cannot even begin to describe how frustrating it is to use this app. Payments fail constantly, destinations will randomly not appear in the options, and it crashes regularly. I have wasted hours trying to buy tickets with this trash heap of coding garbage.

como todo lo que administra el estado

After updating anytime I try to book a ticket with my bono it just crashes the app. I have tried reinstalling and no luck. I have to use the website…app is unusable.

The Renfe Ticket Application decent not great! When trying to lookup a train to take some days says no trains or tickets available, go online on laptop plenty of tickets available! Trying to buy tickets is hit or miss if working correctly then pretty easy and simple but most times very difficult and buggy. Best use for app is to display your ticket to pass gate and the reminders that come up in your calendar for trips. For purposes of purchasing tickets it is a 1/5 Stars. This application could be solid 4 stars if working correctly but sadly it is a headache most of the time.