Royal Jordanian Airlines

This is by far one of worst apps I came a cross.

The worst app ever! Can’t log in anything, book tickets, or log in to Royal club! Complete disaster and if you want to call customer support IT’S A JORDANIAN NUMBER! It shows a pop up msg saying “wrong format”. You can’t log in to anything, even though i used the same credentials on the web and they worked. DO NOT WASTE YOUR TIME ON IT!

I have decided to book with another airline because the payment interference is awful unfortunately it keeps giving me error every time.

It keep giving me error message, User session expired and it wont let me in!!

It’s impossible to login in this app. All my information is correct but I keep getting a pop-up message that simply Says “OK.“ The app won’t let you register for their loyalty program, you must do that on the web. In addition, you cannot change seats via the app as you can do with ALL other airline apps. Ugh. I’m terrified to see what this app is like once my flight finally arrives. Just terrible.

I can’t believe how awful and painful the payment on their app/website

Worst Airline ever as soon you pay your done so f annoying customer service!!! Their prices is ridiculous no service

This app is so poorly designed. It’s a miracle when it works as it should. It needs a complete overhaul. It doesn’t always recognize record locators, trying to register is a mess. It’s nearly the same as having no app at all.

The interface is nice and easy. But, why do the trips disappear frequently, and have to be added manually every time? And why doesn’t it simply pull all the itineraries linked to one’s frequent flyer account? These features have become basic in any decent airline App. The way this App is dysfunctional in that aspect is completely unacceptable.

App doesn’t open, nothing loads!