Royal Jordanian Airlines

اابرنامج لا يفتح ابدا الرجاء التأكد من التحديث او هل سوجد مشكلة

Very bad customer services at the gate Guys take care of the people on the gate they are any be lie to you that your booking is canceled

I takes around 5 minutes to start the a booking Unbelievable slowly app

It’s surprising how much of this attention was focused on the issue and how much it

This is the worst app ever I used like all other apps in jordan, u feel like its dummy app instead of smart. Actually i hate it.

البرنامج بطيء وبعلق والواحد بزهق وهو يحاول يدور ع حجز،رايي تعملوله تحديثات

Time out error 4 times in a row, I have family of 5 and I am in able to book as it takes time to enter all passport information, I tried web browser same problem. Useless, I’ll be flying with someone else.

I booked on your app for another individual and last minute it books the the ticket under my name instead of the correct passenger name and the problem cannot be fixed according to the IT... really disappointing IT customer service

The app is not launching despite reinstall. Cant modify my ticket through the app

The app makes it difficult to personalize the experience, needs the user to always repeat entering initial data and resets whenever a session expires and halfway through a booking or checkin process. Too many clicks to arrive to obviously related requests such as the ridiculous “additional services” button for selecting a seat or other very relevant aspects that can be on a long page of repeated info and compliance messages. I only use it because there is no other way as calling them or going to the website has its problems too. Please think of your customers RJ.