SAP Concur

Why is it that only some of my miles actually track when I track them. The last 3 days I’ve had 25 plus mile trips and I’ve confidently tracked both ways but only my way home has been tracking and my employer won’t pay unless it directly shows in the map where I went and obviously it only says the way home because for sum reason by the end of the day the way there isn’t logged and is no where to be seen on my history for recent trips. It’s very inconvenient only getting half of what u rlly drive payed for so I’d like to know what is the problem or is it possible my employer has deleted routes after I’ve tracked them and then saying I can’t be payed for anything I can prove has been tracked??

The latest update is a huge miss. Its not intuitive, clunky and the previous customer information that was saved is now gone. Please roll it back!!

Do not like the new format

Now they screws up again. The programmers and testers of this app should be sooo ashamed of themselves. Every time it’s something else. Now in the latest release the supposedly added new features to hotel itemizations. Instead now when moving from one itemization to the next the app remembers the previous field and paste that in the next. When in enter 130.15 in the accommodation field and move to the next it automatically fills that field with the previous number instead of having it blank for me to enter tax. Do you guys actually test this stuff or what?? Also the expenselt is completely messed up. It doesn’t classify the correct expense type. Even if the merchant is Holiday Inn it’s not able to determine that this is a hotel receipt. Very, very sad. It used to work fine but thanks to your “improvements and bug fixes” now it doesn’t

This would be a great app if I could process approvals while I’m acting as another user. It’s my main reason for using Concur. This limitation is a headache.

Booking a hotel , etc. Always seems to have an issue in the search.

Crash’s all the time and new update doesn’t help

Does not upload from pictures to the system. You have to be in the system and then pick a picture. Before it was really easy, take a picture and then submit. The new version is horrible. You can not upload all the pdfs. An error pops up. TOO MUCH TIME CONSUMING

Difficult to use and no help desk

I never understood why the programmers sort the expenses showing the most recent first, it would have been okay if I could set my preferences or for the system to retain my sorting order for the duration of my session. I have been asking for the ability for concur to have a free parking choice to select, when searching for hotels, this ability can save my company hundreds of dollars in a single stay, and tens of thousands of dollars as a company. When making cautious and errors, the concur system generates several errors for the same caution or an error. The constant cosmetic changes are annoying because they are not adding value to the user’s workflow, rather in most situations they are adding an additional steps for no value to the users. These are just the few horrible aspects but the list of things concur team should focus is long that can save thousands of dollars and hundreds of hours per year to the concur users. With the new update, concur does not load some jpeg images, extremely frustrating, not sure why. I think concur thinks it does not need the image if the credit card image is attached to the expense, what the stupid programmer do not know is that not every expense is reported with the correct transaction date. The actual receipt shows the correct transaction date, therefore, the actual image of the receipt is necessary to establish the correct transaction date. Please fix it.