Tone Studio Photo & Vid Editor

Love the app but customer service is nonexistent. They don’t answer on instagram or email, and once in a while when they respond, they can’t even answer a simple question. Where is our money going to?

I’ve had a subscription for this app for years and recently it has just stopped giving me the subscription benefits that I pay for. Tried reaching out but unhelpful and the “restore purchases” button does not work. Going to stop using.

I’ve tried to save videos over and over again and it says successfully saved but when I go to look for them they’re not there. Then I return to the app to find all the changes I made are gone. It’s super annoying

As a VSCO style competitor, I downloaded this to try out of following Jack Morris & liking his edits. But the App is so buggy, I couldn't even add photos to the app to try the editor. Tried downloading & redownloading. No luck. Too bad. Lightroom mobile does it all, but figured I'd try a creator driven app. Overall - Update the bugs fam

Love all the features, but I still question why I pay $5 for an app that consistently crashes when attempting to save videos (whether 2 or 15 seconds long). Several updates later, and the issue still isn't resolved. Apparently changing the background color of the app is more important.

These app is a rip off. You pay upfront, and once you’ve given them your money there’s no cancellation or refunds. The app has constant bugs and issues. Some you can ignore, but it’s got to a point where the app will not work and I have tried everything already. There is no help or user support either. Another influencer just scamming people…

This App is great and is my go to and especially like the recent updates and additions. Because it’s my go to, I cannot get over a few annoying aspects and bugs. The sensitivity to some of the options is really odd. It’s hard to select “CYMK” and “RGB” options unless I click multiple times and it works at random. Currently for video, they are not working at all for me. I’ve updated the App and all. The HSL moves at random for me. I’d select a number and then go back to check and it would be a totally different mark then where I left it at. Currently the sliders are not working. Overall great app but these aspects are very difficult to navigate.

Editing: it’s become my one stop shop for editing pictures and videos on the go. I have a few picture/videos saved as presents and then I can quickly add the changes and tweak it from there. For developers: lately this app has begun to crash about 1/3 of the time. Usually it’s when I’m opening up the app or adding more pictures. The workaround I’ve found is to close off every other app I have open (I’m a developer as well, maybe it had something to do with memory).

The old way of adding photos or videos in to edit was way more user friendly, now it’s annoying. Also they took away the free presets so now basically if you want to use the app at all you have to pay for it which is so lame and unfortunate so now I’ll be deleting the app since all I can do now is basic edits that you can just do for free on your phone anyways. Not worth it.

Been using this app for a few years I love it ! However something just happened with using the HSL tab , it’s not loading right and I’m unable to use it , I’ve redownload the app and reset my phone multiple times . I don’t know what to do! Can this get fixed?