TTLock

The app is generally functional, but it lacks a crucial feature: the ability to set times by the minute in the passcode category. Currently I can only set the time by the hour, which is very limiting. For example, if I need to set a time for 11:30 AM, I can only set it to 11:00 AM, which is not ideal. I hope the developers can add minute-level precision to the passcode category soon to improve user experience.

Not sure why other people are having problems. I put batteries into my physical door lock and then downloaded this app and searched for the new lock. It added seamlessly via Bluetooth. I then added users with digital/numeric codes, added users with their finger prints. No problems doing either. I even deleted a couple just to make sure that I can delete users. I like this app because it has many options and features, many of which I have not yet explored. I like that I can buy a wifi gateway to attach to my lock so that I can manage my lock via the internet in addition to Bluetooth.

Gateway G3 will not connect using usb power, fails over and over again.

I run a pilates studio and classes sometimes get cancelled last minute so nothing provides a way to turn passage set off. Very disappointed with this lock and paid $1100

My lock came with instructions to use this app. No issues setting up pin fingerprint and giving other people access. Would be nice to have a lock button feature. Hopefully they have this out in at some stage

Hooks into the Alexa ecosystem via its very basic skill, but only for locking. Cannot unlock via voice command which after we experienced a prolonged period of immobility, wouldve been a nice feature to have.

Can’t get access to my account or change the password and support seems to only be in Chinese

App does not work, I constantly get the message “Request failed, network unavailable, check and connect your device to 3G ….” I have good single and try with both 4G and wifi and same message. Deleted and reinstalled app and same issue. Can no longer change any settings on the lock or control the lock

TT Lock app just works like a dream worth my smart door lock. Including the WiFi bridge is just the Cherry in top. Easy to remote unlock, get notifications etc. Very easy app to use and configure the Smart Lock features.

It is the second TT Lock purchased in a few months with the same problem. Once you override and use your key the lock Motor struggles to lock before failing after a whilst. Spend a little more and get one that you can rely on