Urban Sports Club

Love the USC concept here in Berlin, but the disfunctional app makes it horrible. Classes don’t show up, if they do, the app does not let me book them. If you book a class it disappears from your schedule again without any reason. Bad bad bad

Ridiculous pricing changes 10 check ins for 66€ is just not ok They are cashing out before going completely bankrupt So so so disappointed, stared well…

Cannot login in. Checked on the website with exactly the same credentials.

I am used to one fit and USC app is a big mess. You can not simply book anything but sometimes need to use other apps, mail or phone to book courses. That is not very convenient and makes the scheduler useless as I do not have all the meetings in there so on top I also need another external calendar for an overview. Also cancelations are not quite clear. I am dissatiafied. Hope this app is just an MVP and will be improved soon. Please have a look at your sister app „one fit“, UX is very nice and its working as a single source solution.

Does not scale

the search function is very bad, i would filter berlin mitte and it shows me nothing. I have to search city wide and zoom in manually - the share function either takes you the venue orto the class but not a specific one - the waitlist option doesn’t work. even when it notifies me about a free spot it’s never true (i check in the same second) etc etc so much work is needed to improve the app

Ich werde kündigen, leider, die neusten Änderungen sind nicht akzeptabel :-(. Sehr schade!

Ich mag das Angebot, aber die App könnte übersichtlicher sein.

I cannot find what I need

I got an email mentioning that from next month on I will be limited to use my membership for a maximum of once a day. HORRIBLE NEW EXPERIENCE! If the idea is to limit the usage of the membership in order to avoid increasing the price (which already happened), why not limit it to 30 times a month, for example (or 7 times a week). In this case, the maximum number of checkings would still remain limited, but you would grant to the user at least certain flexibility. It is also incredible to see how the so called experts in sports do not understand that with the new rule you force people to train every day. What about resting days?? IT MAKES THE DIFFERENCE!