Westpac

How can I find out if the westpac app is the latest secure version of the app? Your latest advice says that customers need to make sure they have the latest version of the app, given the current data breach at Optus It’s very frustrating . I have spent nearly an hour trying to find out if the app software on my phone is the latest. There’s nowhere to see a message of an alert that says ‘this version of westpac app is the latest ‘

Hello, the app is not working on my iPad. Any clue what’s wrong? Thanks, Lucy

A super easy to use app and everything works the way it should.

Crashes as soon as you enter your fingerprint. I’ve got no money in this account yet and given that I’m not yet invested in this bank, I’ll probably put my money in an Australian bank with an app that works. This is a huge convenience factor.

Unusable

App forgets my saved customed ID constantly. Very frustrating

User friendly

Excellent

This app is poorly designed, requiring an excessive number of steps to view recent transactions. The ‘Transactions’ section under ‘Accounts’ displays only completed transactions, inexplicably omitting pending ones. Additionally, every page requires a full reload, making it feel more like a basic webpage than a modern app. Overall, it comes across as a disjointed collection of features with little consideration for user experience or intuitive design.

So this is legitimately the worst app I’ve ever used. I’ve had to change my password 2 in a week because that was the only working way of getting into my account. Because for some reason it doesn’t remember that I just changed my password. I have 1 account saved to this app, why is telling my account details aren’t correct? Try logging in and get stuck on a loading screen forever. Not a good app. How about we get some good programmer on this and take ourselves into the 21st century. My grandparents use online banking this should be your priority not your dyeing branches.