Westpac

So poor that i can’t login mobile app not internet banking

UI not user friendly and I always got kick out while buying term deposit or browsing … After purchasing term deposit, no instant transactions record to indicate the request has been received… Only a msg in built-in mail box… And always got kick out while buying term deposit. Since there is no instant transaction record, i finally realised my request is not successful three days later….

using is friendly

The apps is running slow. It would be better if it can show the net amount of all accounts.

I'm a big fan of apps on iPhone or iPad but this app is not stable and reliable. I got kicked out twice out of the app and could not even log in back and only got the customer service phone number.

User friendly

Excellent

This app is poorly designed, requiring an excessive number of steps to view recent transactions. The ‘Transactions’ section under ‘Accounts’ displays only completed transactions, inexplicably omitting pending ones. Additionally, every page requires a full reload, making it feel more like a basic webpage than a modern app. Overall, it comes across as a disjointed collection of features with little consideration for user experience or intuitive design.

So this is legitimately the worst app I’ve ever used. I’ve had to change my password 2 in a week because that was the only working way of getting into my account. Because for some reason it doesn’t remember that I just changed my password. I have 1 account saved to this app, why is telling my account details aren’t correct? Try logging in and get stuck on a loading screen forever. Not a good app. How about we get some good programmer on this and take ourselves into the 21st century. My grandparents use online banking this should be your priority not your dyeing branches.

Awesome app, but is becoming more bloated and sluggish lately. Transferring funds between goals is no longer instant (takes 5 minutes to appear) which is pretty dodgy in terms of a trustworthy UI for a bank (my initial response was where tf did all my money go?!). The app signs me out and refuses to let me sign back in. Have to delete and redownload the app.