Westpac

UI not user friendly and I always got kick out while buying term deposit or browsing … After purchasing term deposit, no instant transactions record to indicate the request has been received… Only a msg in built-in mail box… And always got kick out while buying term deposit. Since there is no instant transaction record, i finally realised my request is not successful three days later….

using is friendly

The apps is running slow. It would be better if it can show the net amount of all accounts.

I'm a big fan of apps on iPhone or iPad but this app is not stable and reliable. I got kicked out twice out of the app and could not even log in back and only got the customer service phone number.

I’ve just swapped over to Westpac from CommBank and there is no option to turn on push notifications for my transactions despite their FAQ page saying there is. I know it’s supposed to be under profile, settings, notifications and marketing, but it just doesn’t appear, even though my friend who also has an iPhone has the same settings. I have tried uninstalling the app already. I will remove my one star review once this issue is fixed. Thank you.

The most important to us in this day and age. Detection was swift. Contact was swift. I feel safe. Thank you Westpac.

Main problems 1 Notifications are broken - Notifications are not persistent despite being turned on - Clicking on a notification doesn’t open the transaction 2 Seach Doesn’t work - Can’t find payments that just appeared in notifications 3 Some payments will not approve for unknown reasons.

Horrible app!! Won’t let you make payment and shuts down itself all the time. Very very bad experiences

Easy to use, much better than CBA’s bloated app. I love how they refine the app on every update.

Dear Westpac App team. It has been over 4 weeks now and one still can’t see company debit cards in the app. Please fix your latest version upgrade glitch ASAP! Secondly all the other banks allow one to use their debit cards with Apple Pay and store them in Apple Wallet. Why can’t you do the same?