ArriveCAN

I can not register an account from different devices. "create account" button not working

Easy to fill in, clearly

Version 2.23.10 crashes on start when using old iOS. Don’t update, because on earlier version all was ok.

Could you clarify how can I open your software if no internet connection at arrived airport? For what so strong protection against unauthorized entrance? May be better to keep all required information on subscriber’s phones only and present generated QR Code on request? It’s easy and safely

This app has only French language. I can’t change it, I need English. Where can I change language? Add English please!!!!

I installed the app and submitted all info prior to my flight. I arrived yesterday and I still can’t confirm that I have arrive to my place or report the symptoms - there is nothing of that sort of functionality in the app, there is only my receipt with code, that’s all. The same when I log in on web site. No notifications as well. I called the support but they didn’t even try to help me, just said to call the number to report symptoms. What’s the point in application then?

Too complex and full of errors in the submission. Old people need to pay for it to be submitted by a consultant.Just try it as an old person who would attempt do it to visit Canada, completely outrageous in complexity, need to send scans, pictures, and of course pay a lawyer to do it. Errors in the submission include being unable to upload files from a PC or laptop - we had to use this old iPad to get through.

App is garbage and doesn’t let you reset password. Sends you a verification code where it cannot be put anywhere as the app doesn’t give the option and the damn email doesn’t have a link to reset it…. Had to use a pc to reset it. If I didn’t have my computer with me, I would not be able to reset my password and use the app…

But very complicated to set the time of arrival.

It took several attempts to upload my data to your servers. Mentioned to check internet connection although that wasn’t the reason It took a bit of exploring to find where my information regarding the vacines’ details was. Not as I was entering first time, but later when I needed to update it. Other than that, thumbs up! Cheers