Bitwala - Buy Bitcoin & Ether

They asked me a lot of questions, but they didn’t open a bank account for me 🤷‍♂️

They blocked my account, closed the contract without the reason. Ok, not problem. But their customer service department does not answer on my questions. I want to get a bank statment because I need it! And I want get my money back. It’s been over a week and there is no answer!

Support deliberately ignores. Bank card periodically does not work! Transfers to the card are randomly blocked, it is not possible to send money from other European cards or accounts. Be careful!

I went through a video call yesterday and I confirmed my identity. I logged into the app today. The application tells me to go through a video call again. But I click on the quick video call button and I get an error. What should I do to start using your bank?

sent to app eth and it's imposible to make any operations with it

This is a direct way to get problems with a very dubious service. - This service has problems at every step, they are not able to make it normal for entering the user's address, it is necessary to use the support center for such small tasks - The level of user identification is at a very poor, the staff does not speak English and looks like scammers - The application does not have sufficient interface to meet all the requirements of the banking regulator, which forces the user to violate the law - Account blocking occurs unexpectedly, no one will notify you about it, user support does not work, they simply do not respond. I can be sure that this is not the best place to store any funds. I won't be able to recommend this service to anyone.

It goes through insolvency and closes down in about a month. Don’t download it. Also the investment account was made in Celsius and now my money are stuck there cause of Celsius bankruptcy. Bad experience overall .

Nuri is not able to credit me my salary payment and a transfer i did to nuri from another sepa bank account of mine 2 weeks ago. Funds withheld but not credit appears. i know they run AML on my account but at least the credits should appear while AML still ongoing as it is the case with all other bank. Customer support avoids informing anything about those transfers while AML is ongoing. 2nd week and still awaiting.

Nachdem man Login erstellt und verifiziert hat, geht es wieder von vorn los. Weitere Registrierung notwendig, mit Abfrage der genauen persönlichen Daten - vorher sieht man keine Handelskurse. Lohnt sich das überhaupt? Warum kann man nicht schon mal die Kurse und weitere Funktionalität sehen, oder gibt es da nix? Auf welchen externen Plattformen und warum nicht direkt bei Euch?

Ich wollte Bitwala eine zweite Chance geben, aber die haben sie sich selbst verbaut. Ich hatte BTC im Wert von 5€ und wollte diese auf mein Wallet senden und hatte eine Gebühr von 2,96€, was viel zu viel ist, andere Börsen haben bessere Preise. Zuletzt wollte ich mein Geld (welches im Moment 1,94€ ist) auf mein richtiges Konto überweisen und dafür wollen sie eine Gebühr von 1,99€. Bei den Preisen lohnt es sich nicht, dort ein Konto zu haben. Selbst ein Stern ist einer zu viel.