Bitwala - Buy Bitcoin & Ether

They asked me a lot of questions, but they didn’t open a bank account for me 🤷‍♂️

They blocked my account, closed the contract without the reason. Ok, not problem. But their customer service department does not answer on my questions. I want to get a bank statment because I need it! And I want get my money back. It’s been over a week and there is no answer!

Support deliberately ignores. Bank card periodically does not work! Transfers to the card are randomly blocked, it is not possible to send money from other European cards or accounts. Be careful!

I went through a video call yesterday and I confirmed my identity. I logged into the app today. The application tells me to go through a video call again. But I click on the quick video call button and I get an error. What should I do to start using your bank?

sent to app eth and it's imposible to make any operations with it

This is a direct way to get problems with a very dubious service. - This service has problems at every step, they are not able to make it normal for entering the user's address, it is necessary to use the support center for such small tasks - The level of user identification is at a very poor, the staff does not speak English and looks like scammers - The application does not have sufficient interface to meet all the requirements of the banking regulator, which forces the user to violate the law - Account blocking occurs unexpectedly, no one will notify you about it, user support does not work, they simply do not respond. I can be sure that this is not the best place to store any funds. I won't be able to recommend this service to anyone.

Stolen all the bitcoins of users.

Simple and focused on the important crypto. Fair exchange fees for what you get together with banking guarantees with your own euro account. They even support withdrawals to Bitcoin taproot addresses and they guide you through making a separate wallet in your custody. This makes them feel modern and serious about supporting crypto. Minus for not having Apple Pay and having really poor customer support. There is only email support, I have yet to get any reply except automated response after waiting 4 days!

The identification service is horrible! Can’t you use onfido that you just need ID card as a picture?

One mastercard without any yearly fees and no transaction fees😦😦😦. It is perfect. 👍👍👍👍