CitiManager – Commercial Cards

Extremely useless app and it never shows my card and the customer service can’t help for fix it.

Trying to change password from temporary to a new one meeting all the requirements. Despite that it requires a special character which there is one. Insufficiently tested clearly an there is also no way that I find to report bugs in app or Citi’s webpage.

The app is requested to activate my corporate card. It doesn’t recognise the name and card number… So I can’t activate my card.

Can’t pay/see the bill with this app, so it does not serve the main purpose from my part.

So buggy it’s unusable. Makes you wonder: If this is how they do IT quality assurance and Citi, would you really want to entrust you with your financial things?

The apps hangs when I try to specify login details.

Really frustrated with this company. Never understood why the US Gov went with them to handle all accounts pertaining to travel. Just trying to setup an online acct and system won’t verify me. Called customer service and entered my card number 3xs, got transferred twice and still unable to access my account online. This company is a joke.

After updating to the latest iOS version on my iPhone 15 Pro I keep getting a message when I open the CitiManager app that says my phone is jailbroken and the app force closes. I know my iPhone is not jailbroken and confirmed this by checking my device. Others have experienced this issue and say the app developers need to update their app. HELP please!

There is no reason I should be on hold for over an hour. It’s not even a one time thing if you call expect to be waiting at least 45 minutes.

They provide the government zero support with use of this pathetic app! Yet charge the government for everything for having contract.