I have a premium card with a bunch of benefits. However, those can’t be accessed from the app, because the links are not clickable

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My manager ignore my questions two years.

How can I reactivate SmartPass abroad? It doesn’t work. And i don’t know how solve that problem. You don’t have a chat, but making a call with roaming is too pricy

New app has no feature to redeem cashback points.

I trusted emirates Islamic bank but what happened is that they don’t have a proper app that is user friendly.Lot of unclear information on the app that malfunction most of the time plus the customer care is really slow and Robotic except one employee named Marisa. But the overall bank experience was not so satisfactory poor information and poor communication from the bank made me suffer so deep that almost it was life threatening. Bank should be very responsible in this matter.My suggestions will be to update more on the app and have a proper communication system for users.

Alrajhi bank they’re awesome as will as emirates ur developing

Very friendly and easy

Not user friendly

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