Fever: Events & Tickets

Please add the opportunity to add tickets to apple wallet, it’s way more handy then to print a pdf

Why you’re showing your logo on every tap?! Zero value and a lot of frustration

Love this app!😍

This app makes you discover London in a unique way!

I love this app!! Met lots of new people!!!! Make it happen.. Download it!

And not even answering my question on their inconsistencies (I was able to move the same ticket the first time 30min before the event via the app, and the second time, it wasn’t possible via Customer service) Shame. First and last time using this app…

I am extremely disappointed with the customer service provided by Fever. My husband and I had booked an experience but were unable to attend due to falling unexpectedly ill with a high fever on the morning of the event. When we reached out to Fever’s customer service to request a rescheduling, they were completely unhelpful. Instead of offering any form of solution or compromise, they simply repeated the Terms and Conditions, stating no refunds or exchanges. While we understand policies are in place for a reason, this situation was beyond our control. It feels incredibly unfair to be penalised for something like illness, which no one can predict or prevent. Their complete lack of flexibility and empathy is shocking. It’s clear they don’t value their customers or care about their experiences beyond the point of payment. I would advise anyone considering booking through Fever to think twice, as they clearly prioritise rigid policies over customer satisfaction. This was an incredibly disappointing experience, and I will not be using their services again.

Shouted at me upon answering the call, HELLO what do you want ?

It’s been 5 days trying to resolve a ticket issue worth almost $300 on this app. We have booked tickets for our daughter’s birthday with her friends and when we accidentally changed our timings on one ticket, our other tickets say “cancelled”. Basically we paid for 8 tickets and now we only have 1. 7 tickets say “cancelled”. We raised this up through their customer service 5 days ago and they keep saying they have created a voucher in the app for the offset amount, and we keep sending screenshot evidence that there is no vouchers showing up in our app and asking for a solution to our problem. After 3 days of this voucher circus we have requested for a refund more than 72h before our booking date. It’s been 48h of them dodging our calls, messages, and email requests for a refund. We don’t have tickets, received no vouchers, and no refund for our 7 cancelled tickets — at which point does this become deliberate theft from Fever? They say this has been escalated, but we get the same scripted emails that a voucher has been made in the app (it never has). On the phone they keep saying it will be resolved within 24h for almost a week now. I’ve asked for a refund if this problem cannot be resolved through their app vouchers. Now they have hung up on my calls, ignore my emails, and the chat in the app is just me asking for an update and no one responds. This feels very much like a scam, and I’m surprised nothing can be done about it. Fever has stolen $300 and nothing can be done about it.. I hope this review warns people before they use the Fever app.

Login via Apple ID doesn’t work, it stays at the log in option page and when I choose to login using Apple ID again, a generic error pops up: “Something went wrong please try again.” Then I tried logging in via email with OTP. It says wrong OTP. I tried it twice. Fever Support wrote back, “ Please reach out through the app for further assistance so we can help resolve this." This brings back the memories of “Keyboard not found, press any key to continue”.