Firefly Airlines

User friendly

This app is terrible - not useful at all!

By far the easiest apps to use . Very straight forward from bookings all the way to payment and confirmation .

Tried a few times due to payment hang and everytime this happened price increased!!! Maybe purposely done to get more money from passengers or bad payment gateway but IT Department not proactive?

tried checking in for my flight (I still have over 20 hours left for check-in) that I booked via Malaysia Airlines via codeshare. However, the app kept saying that there's no itinerary record of the confirmation code. Ended up using the website and guess what? I managed to check in successfully and had little issues lol I thought using the app would be more convenient but maybe something went wrong somewhere 🫤

Use mobile phone only successful

Good app but can be better in terms of storing booking in app even when purchasing via fireflyz website. To offer lounge purchase as well during manage booking.

Good

Pls review For local and frequent customer..local rate quite high

Took me a really long time to get to the section to pay for my flight on the website and it keep asking me to get the insurance or skip the insurance. I have my own insurance so I opted to skip the insurance and the page can’t load or took ages until I need to restart my booking from the beginning. Frustrated me went and downloaded the app and register myself on the frustrating website and I purchased my ticket and payed with grab pay (works with grab pay later too)