GHA DISCOVERY

I have had 7 nights at Oaks (Minor) Hotels Australia in the last 2 weeks but my Titanium Status and Membership is not connected to bookings. I normally receive a bottle of wine for stays but received no welcome gift for any stays over the last 4 stays and 9 nights.

Biggest issue is trying to figure out how to spend rewards $. I can’t tell which ones can be redeemed as a non staying guest. Very frustrating.

I have booked 4 different accommodations and none are stored. When I enter the reservation number for 1 it appears but it is not stored. The other 3 confirmation numbers tell me that my booking does not exist yet it is confirmed on the hotels computer system

“Error: failed to load data for wallet” Please fix this.

I accidentally deleted the membership card from my Apple Wallet. When I tried to add it back, it kept saying failed to load your card.

I JUST WANT TO BOOK IN WAIKIKI AND NO CHANCE OF FINDING IT WITHIN THE CONVOLUTED APP! THEY ARE FORCING YOU TO NAVIGATE THROUGH EVERYTHING BUT NO A SINGLE SEARCH BY LOCATION!! ABSOLUTE RUBBISH! BOOK DIRECTLY WITH THE HOTEL IS MY TIP!

Looks pretty but not at all useful.

The Discovery App is seamless and allows easy booking of hotels when I travel

Surely downloading an app and setting up an account shouldn’t be as convoluted as this app is. Very poor design and user experience.

Why can’t I add my card to apple wallet anymore ? The new app is also very clunky and fonts are small