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It doesn’t do anything but keeps wanting a code that it will not send! Useless!!!!!

I took a bus recently and this had all I needed, two 75 minute bus passes. havent been able to log in and I’m unsure if it just doesn’t send the SMS or I cant receive it though

Bought ticket for bus advertises on app but the bus driver would not accept it. Terrible UI and not user friendly to navigate.

Seems to work fine now most of the time for my usage. I travel to work on the bus every work day and I've noticed a lot fewer issues lately. I have a years pass so payment happens only once a year which seems to be the biggest source of complaints right now.

It won’t send an SMS to a US number. Trying anonymous login, buying a ticket fails with: Another login with your phone number is in use! We will log you out. Wow! I didn’t know I attached a number with anonymous login.

The developers really ought to do a more thorough job in QA. It delivers a very poor experience & it’s a shame since it’s got so much potential.

I live in US and about to travel to Iceland. When I put in my phone number to login it asks for a code from Text message. NO code is ever sent through text message. App seems useless. Will have to purchase bus card when in Iceland.

Why does this app not sent at security code? Otherwise you can’t use the app. Is it because it’s a US number?

If you are traveling from out of the country, do your research and prepare for using this app ahead of time… you’re gonna need it. Strongly encourage you to buy your single-way bus ticket AHEAD of getting to the bus stop. Connection problems can really delay you getting on the bus. WORST part: the QR code used to scan your ticket takes FOREVER to scan on the bus. I don’t know if this is the app’s problem or bus’ problem - either way, horrible experience. App design is not user-friendly. Plan ahead for running into some trouble with this app.

App made by inexperienced team, every step is a problem. Signom doesnt work, payments dont work, adding card does not work etc. Everything needs 10 tries. Rather buy 24h ticket in 9/11 shop or something.