Absolute disaster
We could not stop the ride. Fix it or leave your job.
Да, MVGO полностью бесплатное и не содержит встроенных покупок или подписок.
⚠️ Приложение MVGO имеет низкие оценки и отрицательные отзывы. Пользователи, похоже, недовольны его качеством или функциями.
Приложение MVGO бесплатное.
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4.52 из 5
89 оценок в Испания
We could not stop the ride. Fix it or leave your job.
First of all sometimes it takes lots of times. Second — if you rented a bike and in the end it’s actually not available there is no way to return rather than calling service. Maybe it’s fine, but sometimes I need to make like three calls until it’s finally cancelled. And this for me happen a lot, maybe I’m just unlucky, who knows. But definitely I’ve seen better apps and services and MVG bike rent could be improved.
Returning a bike is taking too long. You have to stand beside it for extra 5 minutes, until it fails and you have to call support. At least support answers. So plus 1 star here) Its not a one time error, but happens each ride. You are also getting charged for these extra minutes you had to wait. I thought mobility is supposed to make you faster, not slower(
Impossible to plan a bus ride, it doesn’t tell if the bus are cancelled neither delayed. Google maps works better than this app
The bikes most of the times are impossible to find, a return can easily take five minutes which they obviously charge and the zones in which they provide service are unlogical and easy to miss. I booked a monthly service which I stopped using after a week since they charged me 20€ for putting the bike 10 meters away from the service zone.
I had the same problem. All ok in rent but when I want to end and return the bike the system shut down. It says wait ..... and after a long time you have to call to a hotline. Unacceptable!! Please fix that.
I rented two bikes yesterday and today. I had no problem when I took the bikes , everything was easy and fast. But when you want to return it then it’s a different thing. Sometimes it doesn’t work and a message tells you to call to a hotline which is not working ..... I had to wait more than 20 minutes and of course you pay for that. 👎
Wenn machen Sie mehr sprache, zumbeispiel: ungarisch, rumänisch, türkisch, französisch… dann ich gebe 5*
Die App ist sehr unzuverlässig. Die Fahrpläne sind nicht immer aktuell. Vor allem abends und nachts sind die Ankunftszeiten der Busse oft nicht korrekt. Steht man vor der Haltestelle zur angegebenen Zeit steht auf der Anzeige an der Bushaltestelle, dass der Bus erst in 7 Minuten, im längsten Fall 17 Minuten warten muss. Ist sehr ärgerlich in den Wintermonaten.
In der App werden oft U-Bahnen angezeigt, die dann garnicht fahren. Betrifft häufig die U7 und aktuell in der Silvesternacht mehrere U-Bahnlinien. Wozu braucht man dann die App? Da kann man auch auf gut Glück zum Gleis gehen. Als Frau würde ich mir gerne nachts lange Wartezeiten und unnötige Wege ersparen.
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