SOCAR Malaysia

Друзья. Никогда в жизни даже не думайте воспользоваться этим сервисом. Вместо крутых выходных мы пол дня пытались вернуть этот проклятый автомобиль обратно. Хотели доехать из аэропорта в город а оказалось что вернуть машину можно ТОЛЬКО В АЭРОПОРТУ. Вопрос зачем нужен такой каршеринг?! Что бы покататься вокруг аэропорта? Бред………………………..

The app lets you book a car that hasn’t been returned by the previous user. So you could spend forever looking for the car. And then you write to support and theyl call you back after 15-20 mins and all the while you’ll be stuck on the road. And the refund will take 10 to 14 days for something that is completely out of your control. Would not recommend especially if your in a hurry.

I have tried multiple times to upload the documents but system keeps rejecting them for no reason. There is no way you can get any support, phone line is non existent so does the so called live chat where stupid AI is absolutely useless and no way you can get human being helping you.

Not accepting PDL license feels like discrimination.

I booked a socar ride and paid and i come to the location and the car is not there. Wasted 1 hour and 30 minutes of my time. And their customer service is unresponsive. They responded after an hour. They should have a phone customer service to respond to inquiries because their online support is the worst.

I booked 6 seater car and suddenly change my booking to 4 seater car. I have to book grab car and went to destination. It took about 30 minutes, affect all my planning. And I want to return the car, it shows error and I request car collection also cannot. At the end I parked at Socar parking zone, it stills cannot return the car.

The cars are always late and even tho you paying huge amounts they still don’t send you the car on time .

We stuck at cameron highlands but the car suddenly cannot unlock. And the agent late response for almost an hour and advisable to get locksmith to unlock the car which we needed to pay first. The live chat support is very slow response. The live agent rushing to end the call instead of solving the problem. PLEASE FIND ANOTHER APPS OR RENTAL CAR!!! Not advisable to use this app

Hey, I’m fine and don’t give a damn about your car laying around all over the city instead in their designated car park, because I have been trying to contact, email, and even use TREVO, just to find your hotline. I am fine calling the towtruck to take the car that I rented on yesterday to send it back to its parking area. I don’t care about your policies. I will lodged a police report for this matter if you do not respond within 24hours. In the meantime, I will call a towtruck to send the car back because it’s causing inconvenience and my eyes hurt looking at your stupid car infront of my house.

Please fix your app, it sometimes does not work at all