Textline

Business Text Messaging

Разработчик: Textline
Скачивания
Доход

Описание

Deliver innovative, personalized Customer Support and Sales for your Business. Textline lets your whole team chat with customers using SMS, not Short Codes. Your customers won't need to install an app, they can text your business via your dedicated Textline phone number. Since 98% of text messages are opened, customers are 7x more likely to respond to your text compared to a phone call or email. Textline decreases response time and improves customer satisfaction.
The Textline iOS app is a companion app to the Textline web service, intended to provide a set of on-the-go features to Textline users.
* iPhone App syncs with textline.com for both Mobile and Desktop use
* Multiple Phone Numbers for different Departments
* Text Message as a Team with accounts for multiple Agents
* Assignments: Assign Conversations to Team Members
* Whispers: Include notes inline with Customer Conversations
* Shortcuts: Store templates for frequently used business text replies
* Address Book: Save searchable notes about your loyal customers
* Notifications: Get alerts on your Desktop or Mobile device when New Messages arrive
* Auto Responses: Send an automated greeting or a special message for offline hours
* Availability: Toggle your status from Available to Away
* Scheduled Messages: Compose a text message to be sent later
* Facebook Messenger: Add your Facebook page as an additional Department
* NPS: Send Net Promoter Score surveys via SMS
* Integrations: Connect Textline to Zendesk, Slack, and Zapier
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Скриншоты

Textline Частые Вопросы

  • Приложение Textline бесплатное?

    Да, Textline полностью бесплатное и не содержит встроенных покупок или подписок.

  • Является ли Textline фейковым или мошенническим?

    🤔 Качество приложения Textline спорное. Некоторые пользователи довольны, в то время как другие сообщают о проблемах. Рекомендуем ознакомиться с отдельными отзывами для получения более полной картины.

    Спасибо за ваш голос

  • Сколько стоит Textline?

    Приложение Textline бесплатное.

  • Сколько зарабатывает Textline?

    Чтобы получить оценку дохода приложения Textline и другие данные AppStore, вы можете зарегистрироваться на платформе мобильной аналитики AppTail.

Оценки пользователей
Приложение еще не оценено в Великобритания.
История оценок

Textline Отзывы Пользователей

Does what we need, for the most part

Luda007 on

Соединенные Штаты

There are a dew quirks though. 1. No notification badges unless I set them to persistent. 2. If I’m typing and get a call it erases it and I have to start over. 3. When starting a new message, you have to type the name, exit and go click the list of names for the names to actually show up.

App is pointless

Bugboyyy on

Соединенные Штаты

Don’t even receive messages

Horrible update December 2, 2021. App pretty much unusable.

What canido on

Соединенные Штаты

Hey, Textline has worked pretty well for several years. I’ve been using it since the spring of 2019. Definitely a bit buggy and a little clunky but it has worked. I really appreciate a lot of the features and integrations it it has. Unfortunately, the recent update is horrible. I hate the interface. Very blocky and bright and in your face. Please revert to the old one. Also, and this is the worst part, on the mobile phone I am unable to edit contact information or save new contact information. We have multiple users on mobile devices. This is our main way of using Textline. Please correct this issue as soon as possible. For the price that is being paid to use this software, situations like this should not be happening. It’s one of the most expensive software’s on the market. Also, I would just as soon reached out to Support for help but was not able to easily find any information on that. All support buttons on the App Store send it to a generic homepage for Textline. I was unable to find any buttons on the homepage or website to reach out to support.

Horrible and overpriced service!

John552378 on

Соединенные Штаты

This company overcharges its customers and is the highest in the industry price-wise. And all while their service and customer support is horrible! Worst of all, they automatically add on costly service fees and require all sorts of personal information and tax ID numbers for a campaign registry. Total scam artists. Beware!

Still no update

Organizing mama on

Соединенные Штаты

We use this service on a daily basis. It functions for the most part, but a major frustration is that you still cannot increase the volume level of the notifications and there are no badges for iPhone users. They have this feature for Android, but cannot implement for iPhone. Feels like it needs to get up to speed with technology today.

No notifications at all

YourTextlineClient on

Соединенные Штаты

This app notifications do not work AT ALL! We use this texting service heavily and with no notifications of incoming texts its very challenging, we will look for a better option very soon.

notifications and badge problems

Oakweb on

Соединенные Штаты

I too love the system as other reviewer said, but still no notifications or badges in IOS. As a result I miss critical texts sometimes. Developers when will you fix this? please respond

Frequently unusable

UnsatisfiedUser77 on

Соединенные Штаты

Frequently, my business partners and I open the app to answer customers and can see nothing but a white screen. This has been going on for months, which I think is acceptable from a paid app.

Great app needs notifications

peteberman on

Соединенные Штаты

Great app. Awesome solution to communications with great features like shared shortcuts. MAJOR drawback is super weak notifications and sluggish use on ios. Slow to update, compared to most apps. There is no badge icon to show messages like every other communications app. I use several small communications apps like Boomerang and Voxer they all have way better notifications. Customer service is great and responsive. Notifications and sluggish need to be solved to make it scaleable and long term use able.

Needs better notifications on the phone

Puccamix19908 on

Соединенные Штаты

I run a business and personally LOVE textline however I’m irritated it doesn’t give me a proper notification badge about new messages on the phone. It pops up with all my notifications but it can really go missed along with everything else. Also, when I open the contact details on my phone, I would really like to be able for o click it and call out. Copying and pasting is quite silly.

Оценки

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Textline Конкуренты

Name
Keap Mobile
Keap CRM, available on the go!
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For Twilio calls, SMS and MMS
Talkdesk Conversations
Salesmsg - Business Texting
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SlickText
SMS Marketing & Mass Texting
Avochato
TextMagic
Business SMS app
Textr Team: Virtual Phone &CRM
Auto Attendant&Virtual Meeting
AntTone Text & Call Voip Phone
Voip Business Phone
Mobile Text Alerts | SMS & MMS
Business SMS Marketing

Textline Установки

30дн.

Textline Доход

30дн.

Textline Доходы и Загрузки

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Информация о приложении

Категория
Business
Разработчик
Textline
Языки
English
Последнее обновление
2.0.2 (3 года назад )
Выпущено
Oct 14, 2016 (8 лет назад )
Обновлено
2 месяца назад
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