Aircall

Cloud phone for Businesses

Published by: Aircall.io
Downloads
Revenue

Description

Trusted by 13,000+ companies, Aircall is an easy to use, cloud-based phone solution with features built for a better kind of conversation. Get VoIP set up in seconds and start 
a conversation anywhere in 
the world today.
No hardware. No headaches.
The Aircall softphone fits inside your existing workflows with easy, one-click integrations, connecting CRM systems, helpdesk solutions, and other essential apps.
Accelerate productivity with a powerful dialer and collaborative features:
● International numbers
Claim local numbers for your business in 100+ countries -- even if your team works a continent away.
● Shared contacts
Create and share selected contacts with your team so everyone can follow the conversation.
● Assign and comment on calls
Assign a call to a teammate or add context with a comment and the call will pop up on their to-do list.
● Call transfer
Transfer a call to any of your teammates in one click. You can also transfer to the most qualified teammate. Know who's available and who's not before transferring the call.
● Call recording
Review call recordings to help confirm details, monitor quality and guide training sessions.
● Native SMS: Send and receive one-to-one SMS and talk to your customers and prospects via text messaging. Available for the US, the UK, Australia, and France.

Sign up for Aircall today
If you have any feedback or questions, please visit our Help Center or email our Support team for assistance.
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Screenshots

Aircall FAQ

  • Is Aircall free?

    Yes, Aircall is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is Aircall legit?

    ⚠️ The Aircall app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.

    Thanks for the vote

  • How much does Aircall cost?

    Aircall is free.

  • What is Aircall revenue?

    To get estimated revenue of Aircall app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating

3 out of 5

2 ratings in Sweden

5 star
1
4 star
0
3 star
0
2 star
0
1 star
1
Ratings History

Aircall Reviews

Super bra App

Bahoz 128 on

Sweden

Appen är mkt hjälpsam och funkar perfekt som växelapp till företaget. 💐👍🏻

Application does not respect silent or focus mode

Micke__________87 on

Sweden

Horrible app if you are in a meeting or if you are asleep. If I have my iphone on focus mode or if its in silent or in a meeting the application does not respect the silent functions in your phone. Also lack the possibility to be ”in a meeting” for 1 hour or similar. Its just on or off and its chaos.

Great product!

Jenfrommeetic on

Sweden

Thanks to this app we could get rid of all the phone lines we had in our office and our sales and support teams could use their professional numbers both at the office and on the go. It's cheap compared to its competitors and very easy to use and integrate- we are integrated with zendesk for example. Highly recommend!

I use this for work. One issue.

STIFFREVIEWS on

United States

When I utilize the app with Bluetooth headphones, I have to repair my headphones after every one or two calls. It’s really annoying and affects my work flow. I only use my Bluetooth’s when I forget my wire headset at home. Any chance on fixing this issue? Everything else is good.

Don’t bother

MamaBearTechSass on

United States

This app isn’t worth the money. $170/month for three phone lines and a billing team that tests you badly. Customer service is fairly quick but the number of dropped calls is very, very high. For a billion dollar-funded company I’d rather go with another company who actually tried to win your business. Also when you try to leave you need to submit a “cancellation “ form or else they’ll keep charging, despite requesting the pin and transfer.

Meh

obviously regular on

United States

Not great. Not awful either. When it works, it does what it’s supposed to. When there is an update, it doesn’t work well and you’ve got to update it for it to work like it should again. Down side to that is that there’s an update every week. 🤷🏼‍♂️

Really happy

Hridhduejeodbdbiejebehfj on

United States

I’ve been using Aircall for a couple months and it’s been great! Super seamless integration with our salesforce, makes our lives way easier (sales team and I).

Avoid if you can

Zion Kim 2020 on

United States

Easily one of the worst apps I've ever used. It doesn't do what it's supposed to. Can't send or receive calls and the phone calls often drop.

Almost works almost half the time.

txrxrctcitxtctx on

United States

40% of my answered calls drop upon answering after a very consistent 3 seconds. The transfer feature randomly becomes inoperative. 50% of our calls go straight to missed call rather than even ringing once.

NEED to be able to send/receive photos

Sweetsweetkyle on

United States

So far Aircall has been okay. We like the reports, Hubspot/Intercom integrations, call recording, SMS etc. A MAJOR limitation is not being able to send/receive photo messages (MMS). Been asking for this for 3 years now. Our customers use screenshots to report errors and we send photos for support, and this isn’t possible with Aircall mobile or desktop. I’d give it 4 stars if we could send MMS. But so far this has been an extreme inconvenience pain for us since we use Aircall for our Customer Support line. Devs: I’ve already mentioned this in your feature request page numerous times, so please don’t ask me to put it there again. Also, occasionally the mobile app crashes or doesn’t call out. Also, our reps in Canada have been having connection issues frequently this month. Not sure why. Also you can’t search your SMS message history via keyword. Which would be super helpful.

Store Rankings

Ranking History
App Ranking History not available yet
Category Rankings
Chart
Category
Rank
Top Free
248
Top Free
271
Top Free
300
Top Free
311
Top Free
347

Keywords

Aircall Competitors

Name
Intercom Conversations
HubSpot CRM: Grow better
Sales, service, marketing
Zendesk Support
Support när och var som helst
Gong.io
Revenue Intelligence
Pipedrive - Försäljnings-CRM
Lead & prospect sales pipeline
CloudTalk Go
Spendesk
Smart, trackable spending.
Dialpad
A modern phone system
FrontApp
Customer operations platform
ringover
Business Phone System

Aircall Installs

Last 30 days

Aircall Revenue

Last 30 days

Aircall Revenue and Downloads

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