Doesn’t connect
I’m constantly finding myself waiting like 20 seconds to connect. By this point, customers hang up. Also, a lot of times, I can’t hear anyone at all. I will remove this bad review if they fix this.
Aircall
Cloud phone for Businesses
#1 Keyword Rankings
Today
Top 10 Rankings
Today
Top 30 Rankings
Today
Top 100 Rankings
Today
Description
Trusted by 13,000+ companies, Aircall is an easy to use, cloud-based phone solution with features built for a better kind of conversation. Get VoIP set up in seconds and start
a conversation anywhere in
the world today.
No hardware. No headaches.
The Aircall softphone fits inside your existing workflows with easy, one-click integrations, connecting CRM systems, helpdesk solutions, and other essential apps.
Accelerate productivity with a powerful dialer and collaborative features:
● International numbers
Claim local numbers for your business in 100+ countries -- even if your team works a continent away.
● Shared contacts
Create and share selected contacts with your team so everyone can follow the conversation.
● Assign and comment on calls
Assign a call to a teammate or add context with a comment and the call will pop up on their to-do list.
● Call transfer
Transfer a call to any of your teammates in one click. You can also transfer to the most qualified teammate. Know who's available and who's not before transferring the call.
● Call recording
Review call recordings to help confirm details, monitor quality and guide training sessions.
● Native SMS: Send and receive one-to-one SMS and talk to your customers and prospects via text messaging. Available for the US, the UK, Australia, and France.
Sign up for Aircall today
If you have any feedback or questions, please visit our Help Center or email our Support team for assistance.
Hide..
Show more..
No hardware. No headaches.
The Aircall softphone fits inside your existing workflows with easy, one-click integrations, connecting CRM systems, helpdesk solutions, and other essential apps.
Accelerate productivity with a powerful dialer and collaborative features:
● International numbers
Claim local numbers for your business in 100+ countries -- even if your team works a continent away.
● Shared contacts
Create and share selected contacts with your team so everyone can follow the conversation.
● Assign and comment on calls
Assign a call to a teammate or add context with a comment and the call will pop up on their to-do list.
● Call transfer
Transfer a call to any of your teammates in one click. You can also transfer to the most qualified teammate. Know who's available and who's not before transferring the call.
● Call recording
Review call recordings to help confirm details, monitor quality and guide training sessions.
● Native SMS: Send and receive one-to-one SMS and talk to your customers and prospects via text messaging. Available for the US, the UK, Australia, and France.
Sign up for Aircall today
If you have any feedback or questions, please visit our Help Center or email our Support team for assistance.
Screenshots
User Rating
2.91 out of 5
23 ratings in United Kingdom
5 star
9
4 star
0
3 star
1
2 star
6
1 star
7
Ratings History
Reviews
Doesn’t connect
I’m constantly finding myself waiting like 20 seconds to connect. By this point, customers hang up. Also, a lot of times, I can’t hear anyone at all. I will remove this bad review if they fix this.
Slow. Very Slow.
I run the app on an iPhone 14. It’s slow and clunky. Big improvements needed.
Needs some more work
The Aircall app is good and it’s being updated constantly. Great backup to the desktop app
Integral to our business
We needed a smart solution for a phone system we could deploy in our company which we could use in any location on any device during Covid. This system streamlined the process for us and makes us far more efficient for our customers. The app does miss some features found on the desktop version, but we can more than get by without these. All round a fantastic product and service. Would highly recommend 👌
Great tool for Sales professionals
I use this daily on my iPhone for making work calls and it’s amazing - can’t recommend it enough.
Shut our number with no warning?!
They couldn’t take payment around Christmas, not sure why, without any notice they just shut our number off over the holidays. No notification of them about to do this or when they’ve done it, we had to find out from our customers! Despicable. Nobody available on support to resolve this all day today either (3rd Jan).
Phone calls keep cutting out
The customers I am speaking to frequently cut out, apparently I can be heard on the other side but they can’t hear me . I’m on Wi-Fi and have superfast broadband - this app is basically unuseable.
10/10
I love aircall. I use it daily for my job as an emergency vet nurse. The nature of my job means that it’s so important for the app to run smoothly with high quality calls and it certainly does just that. Never ran into any issues :) would recommend for any company!!!
Great Service
I recommend this phone app to any that has a business.
Store Rankings
Ranking History
App Ranking History not available yet
Category Rankings
|
Chart
|
Category
|
Rank
|
|---|---|---|
|
Top Free
|
|
250
|
|
Top Free
|
|
275
|
|
Top Free
|
|
277
|
|
Top Free
|
|
280
|
|
Top Free
|
|
310
|
Keywords
Users may also like
| Name | Reviews | Recent release | |
|---|---|---|---|
Intercom Conversations
|
9
|
3 months ago | |
HubSpot CRM: Grow better
Sales, service, marketing
|
79
|
1 week ago | |
Zendesk Support
Support - anytime, anywhere
|
62
|
1 month ago | |
CRM sales tracker by Pipedrive
Lead & prospect sales pipeline
|
80
|
3 weeks ago | |
JustCall - Cloud Phone System
Make, Receive and Track Calls
|
0
|
3 weeks ago | |
CloudTalk Go
|
15
|
1 week ago | |
Spendesk
Smart, trackable spending.
|
6
|
1 week ago | |
Dialpad
A modern phone system
|
4
|
2 weeks ago | |
FrontApp
Customer operations platform
|
0
|
3 weeks ago | |
ringover
Business Phone System
|
1
|
3 months ago |
Show More
Revenue and Downloads
Gain valuable insights into Aircall performance with our analytics. Sign up now
to
access downloads, revenue, and more.
App Info
- Category
- Business
- Publisher
- Aircall.io Inc.
- Languages
- English, French, Spanish, German, Norwegian Bokmål, Italian
- Recent version
- 7.9.0 (1 week ago )
- Released on
- Dec 15, 2015 (8 years ago )
- Also available in
- United States, France, Philippines, Germany, Australia, United Kingdom, Canada, Spain, Italy, Netherlands, Belgium, Ireland, Switzerland, Mexico, Ukraine, Brazil, Israel, New Zealand, Sweden, India, Portugal, Argentina, Norway, Russia, Malaysia, Kazakhstan, Turkey, Czechia, Greece, Austria, Finland, Chile, Thailand, Poland, Colombia, Romania, Saudi Arabia, Belarus, Singapore, South Africa, Azerbaijan, Taiwan, United Arab Emirates, Vietnam, Indonesia, Pakistan, Peru, Denmark, Dominican Republic, Algeria, Nigeria, Ecuador, Egypt, Lebanon, Kuwait, South Korea, Japan, Hong Kong, Hungary
- Last updated
- 1 month ago