App stopped showing metrics after 4 days. Re-installed, got prompt “install newer version for device” - process freezes on 20%. No live support. Returning …

L’application et trop en retard avec le vieux plus a se prix la fait un effort sur l'application en Atend une meilleure mis a jour 🧬

Device has never worked again after changing battery, it sees the device but cannot update it to pair it. Tried updating app. Anyways this sucks …

1 star for trying. Each update the app gets slower and slower. Also Firmware update? Why? Have you learned something from the printer and GPS manufacturers ? Yikes.

Weill be returning for refund, requires email and sign up for account to use the device.

Not sure I understand the bad reviews. Air quality measurements aren’t instantaneous. Nor should they be. The online documentation explains everything very well and help is frequently offered. I think the app finds the right balance between simplicity and complexity. The web app allows for a deeper dive if need be.

The app is becoming unusable for me, it was great a year ago but I can’t even look at the stats for temperature, humidity, VOC anymore within the app because they don’t load or if they do, it hangs when toggling between timescales. Have to use the web dashboard now to look at the information.

They worked really well. I have a mini and a full size. For a few months. But now I haven’t been able to sync for months. Super disappointing as the product is good when it works. Was told to change batteries. That had no effect.

The threshold notifications section allows me to toggle “on or off” but doesn't tell me what the notifications are for. Are they for a red level warning notification, a yellow warning one? Why aren't the notifications customizable to a certain threshold that I choose so I don't have to use their thresholds that don’t even say what the notification is for? It just says to "set my own notifications" but they aren't mine, they are pre chosen by the app, and they don't say what they are. I have not seen any new improvements to this app in a long time. Shouldn't there be some new features by now? Never is there a device update, it always says it is up to date so I assume they aren't making any improvements. Also, when I click on the various things it monitors, Humidity for example, in the app (not on the website version), I can see a rough date but if I click somewhere on the graph line to put the slider dot that shows the measurement for a particular moment in time, it doesn't tell me what time of day it happened and roughly says what date. I can see a date axis along the bottom, and roughly guess a time, and I can move the slider around but it doesn't give me a measurement coinciding with a time, which is pointless. I get that the website version gives more information but the app should give that same information since they have a slider to move around on there. Otherwise why does it move? When you click on one of the measurement categories, like the word VOC’s, it can be yellow on the main screen and then when you click it to see more, it flips to a screen that shows it is green. So it doesn’t give you more info about why there is a yellow warning, it instead gives a 48 hour measurement that shows an average which can be a completely different threshold than what is currently happening. When I click an orange warning, it shouldn't take me to a tab that says everything is green and wonderful. The reason I'm click on the orange is because I want to know more about the problem, I don't want to be taken to a screen that tells me that over the last 48 hours everything has been green. Not relevant in that moment. Overall I think this app and device may have been useful initially, but they have significant competition by Amazon and others now. They haven't kept the product ahead of the curve, their app is exactly the same as when I started using it two years ago, the functionality is mediocre at best, not intuitive and not user friendly or customiza

Does not recognize hotspot on my phone as wifi. Blocks suitable link to app on tablet so unable to start the devise. Will be returning to the retailer