What has happened?
All of a sudden we are not getting solar feed in credit, and being charged for solar exporting.The App says there is an error with solar curtailment. Trying to get some feedback/help seems impossible.
Yes, AmberElectric is completely free and it doesn't have any in-app purchases or subscriptions.
⚠️ The AmberElectric app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
AmberElectric is free.
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3.67 out of 5
126 ratings in Australia
All of a sudden we are not getting solar feed in credit, and being charged for solar exporting.The App says there is an error with solar curtailment. Trying to get some feedback/help seems impossible.
Please add widget option
Amber has been great for us with a fairly large solar installation and a Powerwall 2. However, what the app needs is 1/ widgets (!!!) 2/ proper iPadOS support.
Daily usage is now a week behind, constantly not showing or missing days. The cost of this electricity is not cheaper for anyone in comparison to standard electricity companies unless very closely watching. All the extra charges make it not cheap. The only way this would be a cheaper electricity company is if you have stored solar battery and sell electricity back at peak times.
I just want to be able to update my payment details from my laptop without having to download another app.
Why does the smartshift save from the grid at 2 am when the price is $0.25! Doesn’t it see prices will be negative from 8am! Also it apparently doesn’t see that, I’ve got a massive solar system and I’ve been turning it off for few hours a day,so that I don’t export during the negative rate duration. From now smartshift ( dumbshift) stays off and will only turn it on during the peak hours!
Since latest Update Live General prices don’t work in App unless I swipe it over to solar usage then back to general
The latest version (6.2.8) supposedly has “a refresh of the Live Prices screen”, but I can’t tell because the prices don’t display every time the app is opened - only after viewing the Feed-In Prices then going back to Usage Prices do the latter display. Separately, I keep getting spurious error messages; usage data not showing every now and then. Amber, focus on innovation and providing improved capabilities in the app rather than mucking around prettying things up (and breaking them). And improve your Customer Support - far too slow: weeks pass and resolutions to raised issues aren’t in sight.
I moved across to Amber from AGL during winter and my bill was 3x from any bill I have ever received from AGL. Very expensive and it takes days to weeks for Amber support to get back to you.
I’ve been with amber now for 2 months, and my electricity prices have gone through the roof since joining. I have had 3 days where my single day electricity use is over $130. Over $130!! I live with my wife and our dog and no electric car, so our electricity use is small. I would hate to think the cost of a full household. Since joining we have both been given “electricity anxiety”, checking the price of electricity before we do anything. We have seen as high as $30.15 kWh. That’s 1,000x more than the normal rate. Last night it got over $15kwh, so we are leaving. The amber experiment is over for us. The concept is great, but in reality it has cost us hundreds of extra dollars in just a few months of using it.
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