China Eastern Airlines

It doesn’t do anything that you would expect from an airline, like boarding passes, updates on the itinerary, etc. even worse if you don’t have a Chinese ID… you simply can’t manage anything in the app, don’t mention that you change your passport, you’ll have to delete the app and start all over again

请增加深色模式

They should scrap this app. I never flew with them and booked a flight in Sydney. I cannot access my reservation meal preference or event contact them. This app should not be here.

This is the worst mobile app I’ve ever used. I don’t know why they created this app! The designers may have never travelled internationally? Or, they never booked a round-trip flight over 30 days ??? They have all these stupid verifications of identification. If my passport is not good to you, why can you ever sell me the ticket??? The app developers look so dumb!

登陆要强制改密码，改密码要邮箱验证码手机验证码，积分补登要手机验证码，添加护照信息要手机验证码+身份证+微信验证+支付宝验证。护照号写错了不能修改只能删除。删除护照居然要身份证/微信/支付宝验证还要5个工作日人工审核，然后还系统繁忙再验证好几次。已经验证过了还要不停的验证。积分补登要不停的验证身份证/微信/支付宝。然后验证过后还是一堆错误。 抱歉，系统检测到您的账户缺失身份证或中文姓名，请补填后再使用该功能。 member.系统繁忙，请稍后重试 系统异常，请稍后再试。 莫名其妙。网站订的票app看不到。绝了

This app does not have English version.

If you speak Chinese, the app is useless if you don’t have a Chinese ID. If you don’t speak Chinese, the English translation is borderline incomprehensible and lacks key features. If you’re not a member of China Eastern’s Frequent Flier program, you’ll have no luck using your Skyteam partner number. MU also made the baffling decision to not integrate ticketing between mobile and web bookings like every other airline in the world. The bottom line is this app just takes up space.

The airline website, which has an English version, directs you to use the app to accomplish almost anything. But the app has no English option, so is useless for travelers who don’t read Chinese. Very frustrating.

App is supposed to be in CHINESE AND ENGLISH! No English on App at all

Over 20 attempts to setup a login registration. With finally using the Chinese website and Google lens translate to issue a new password. With that done I still cannot login into the app. I can only log into the website.