难用
老是闪退不说，退出登录退出后台还能弹消息，怎么，后台杀不掉吗？？？
网易七鱼-全智能云客服专家
Published by: NetEase (Hangzhou) Network Co
Description
网易七鱼是网易旗下的一款SaaS模式的云客服产品，致力于通过自主研发的客服机器人为企业客户降低企业管理成本，提高客户满意度，随时随地解决客户问题。以“七鱼改变客服，服务创造价值”的产品理念，为企业在客服工作效率、客服服务意识、客服专业化方面提供一整套的服务解决方案。
网易七鱼可以支持来自 APP、微信等其他多渠道的信息接入；同时支持图片、表情等多种沟通方式；支持呼叫客服查看数据及对外呼出；此外，云客服系统还对接了企业的 CRM；并且支持多种方式创建工单，方便跨部门协作以及问题跟进；最后，还会给企业提供给数据报表及分析。
网易七鱼可以支持来自 APP、微信等其他多渠道的信息接入；同时支持图片、表情等多种沟通方式；支持呼叫客服查看数据及对外呼出；此外，云客服系统还对接了企业的 CRM；并且支持多种方式创建工单，方便跨部门协作以及问题跟进；最后，还会给企业提供给数据报表及分析。
Screenshots
网易七鱼 FAQ
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Is 网易七鱼 free?
Yes, 网易七鱼 is completely free and it doesn't have any in-app purchases or subscriptions.
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Is 网易七鱼 legit?
🤔 The 网易七鱼 app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.
Thanks for the vote -
How much does 网易七鱼 cost?
网易七鱼 is free.
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What is 网易七鱼 revenue?
To get estimated revenue of 网易七鱼 app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
App is not rated in Spain yet.
Ratings History
网易七鱼 Reviews
无法收到进线提示
进线手机没有提示 已确认通知都开了
呼叫功能希望尽快修复
经常听不到声音和卡断，效率低，影响使用
闪退
最新版本，每次选择快捷回复一点发送就闪退，消息也是红色感叹号未发出状态
手机端消息点开以后会错乱！！
消息错乱的问题能不能修复，能不能！！！这个问题真的是困扰了很久了。
气人
突然没有提示音了
ipad没有横屏版
麻烦推出ipad横屏版，谢谢，这样方便我们办公
不好用，提示音也时有时无
很不方便，有时候提示，有时候不提示。或者转过来也非常慢。经常抽风的软件，无语。
居然没有mac版？？
M1的电脑搞了半天下载了iPhone版 还是简化的 是客服不配用苹果电脑吗TAT 为什么不能出一个mac版本的呢
和别的软件比不了，太垃
手机版没有知识库
Store Rankings
Ranking History
App Ranking History not available yet
Category Rankings
App is not ranked yet
Keywords
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网易七鱼 Installs
Last 30 days
网易七鱼 Revenue
Last 30 days网易七鱼 Revenue and Downloads
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App Info
- Category
- Business
- Publisher
- NetEase (Hangzhou) Network Co
- Languages
- Chinese
- Recent release
- 6.0.1 (7 months ago )
- Released on
- May 24, 2016 (8 years ago )
- Also available in
- China, Taiwan, Poland, Japan, South Korea, Kuwait, Kazakhstan, Lebanon, Malaysia, Nigeria, Netherlands, Norway, New Zealand, Peru, Philippines, Pakistan, Italy, Portugal, Romania, Russia, Saudi Arabia, Sweden, Singapore, Thailand, Türkiye, Ukraine, Vietnam, South Africa, Denmark, Argentina, Austria, Australia, Azerbaijan, Belgium, Brazil, Belarus, Switzerland, Chile, Colombia, Czechia, Germany, United Arab Emirates, Algeria, Ecuador, Egypt, Spain, Finland, United Kingdom, Greece, Hong Kong SAR China, Hungary, Indonesia, Ireland, Israel, India, United States
- Last Updated
- 1 month ago