August Home

Please resolve this. App no longer works after the latest update

There is no mention of this on August website. Feels shady to me. Potential buyers beware.

Stay away from this app. App randomly changes settings and locks me out of my account. All attempts to reset password or create an account leads to an error. My lock is basically a brick stuck into my door all thanks to this app.

I wish you would improve on your not so smart lock to 5G wifi instead of staying at the old 4G wifi. Now I couldn’t access my lock on internet. Come on, now we are going into 6G wifi but August still on 4G!!

My wife got stuck outside the door for one hour today because her august app on her watch does not work with zero information and error message. I managed to open the door only because I have Apple Home set up and I integrated August smart lock with it. The watch app is UNRELIABLE. I have emailed them before on this and it has always been unreliable. One could spend ten minutes outside the door trying to open the door with the watch.

Widget shows “unable to load” since a few days ago. Suspected to do with the recent update?

Please investigate! I love using the Watch App especially when I am bringing the thrash out. Hope it works again soon

Just updated few days, encountered using Iwatch “There aren’t any locks to operate “. Both Iwatch and IPhone is using latest version. Even reinstalled of no sight. Please help me. I think some bugs with this version. Kindly roll back.

All the buttons are showing the label_names making it almost impossible to use the app. It’s scary to think that if QA missed this, what else is not working right.

The latest update caused all the labels to reflect the programming terms. Not good. When I reset the lock because of the WiFi issue, all the owners has to redo the whole setup!