Avaya Workplace

das ganz ist nur eine Krücke - jedes Update macht es spannend ob man danach noch erreichbar ist! GsD kann ich auf mein Privat-Handy umleiten. Leider gibt es keine „null“ Sterne.

Kann keine Anrufe von EXTERN (außerhalb der Organisation) übernehmen. Erst im Nachhinein sehe ich jede Menge entgangener Anrufe. Teilweise funktionieren auch die internen Anrufe nicht. Würde diese APP privat niemals installieren

Seit dem letzten Update funktioniert die App für einen Anruf von der App ausgehend, dann muss sie neu gestartet werden. Das passiert sowohl im wlan als auch mit mobilen Daten. Eingehende Anrufe funktionieren meistens überhaupt nicht.

sehr „aufgeräumt“

This is the most unreliable ridiculous app I have ever HAD to use. I have to use this for remote working. It disconnects calls, it won’t let you answer calls and worst you will go an hour without a call then realize you have to delete and reinstall because it’s GARBAGE

Calls do not come through when iPhone is locked or app is running in the background. It worked properly when I first started using, then came the app update and it no longer worked. Coworkers who use Androids do not experience this problem. This has been a known issue for some time. Why hasn’t it been corrected so this app functions in iOS as intended? Are there any plans to correct this issue?

Functions avail for iPhone are significantly limited compared to those using an Android or desktop app. This is frustrating when teaching new team members to use this.

I LOVE Avaya but not this app. We use this in a hospital setting and only on Apple iOS does the app not work in the background or when device screen is off. No one seems to care that the ED doctors can’t get calls.

Title says it all. The app doesn’t notify there is an incoming call unless the phone is unlocked, awake, and the app is on the foreground which makes it worthless.

I was very hopeful that after 3 years of bad reviews that maybe Avaya would have fixed this issue. I like the idea of taking my desk phone with me and being more mobile in the department, but as soon as the phone goes dark, so does the app. I have to have the app open and the screen on in order to be able to take a call which really defeats the purpose. And please don’t respond telling me to reach out to customer service because I have, and they have no idea what to do to fix the issue!