Bank Austria MobileBanking - Reviews, Revenue and Downloads - Apple App Store

Description

MobileBanking - mobile services offered by Bank Austria

With Bank Austria’s MobileBanking app, Internetbanking you can now settle your banking business via smartphone whenever you want and wherever you are. Highest security standards and the option of biometric authentication protect your privacy for your daily banking.

Mobile and smart - basic functions at a glance:

• Financial overview: The quick overview of your finances
• Financial Manager: Get a detailed breakdown and presentation of your income and expenditure.
• Account information and account statements: Request your account information simply and clearly.
• Bank transfers: Sign domestic and foreign bank transfers, personal transfers, tax office payments and standing orders
• Trading: Buy and sell securities
• Order archive: Find completed orders in the order archive and convert them into a PDF at any time.
• Limits: Manage limits and settings of your debit cards as well as the online card blocking.

Practical and helpful - additional benefits:

• Biometric Login: Log in securely with Face ID/Touch ID
• Photo transfer: Transfer bills simply by taking a photo of your bills - easy and without typing.
• Personal authorization code: Release orders in the app easily and securely with a personal authorization code or Face ID/Touch ID.
• Personalization: Personalize your app with a profile picture and your own product favorites.
• QR Codes: Scan, create and share QR codes for payment orders.
• ATM locator: Quickly find an ATM in your area.

Notes:
For the use of the MobileBanking App a Bank Austria Internetbanking access is required.
You do not have a Bank Austria account yet? Download the app and open your account including 24You Internetbanking directly on your smartphone.

Service & Information:
If you need help while installing or using the app please contact us via our ServiceLine +43 50505-26100 or [email protected]

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User Rating

4.56 out of 5

1,029 ratings in United States

5 star

819

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1 star

Ratings History

Reviews

Not very accessible for the blind.

The app doesn’t allow my screen reader to have an overview or access any of my accounts.

No logout

I want to know where can I immidatly logout, when I finish my transaction? I coud not find it, and that is security looking bad.

Anon

Supposed to be able to get TANs for PC without logging in. Also, logs you out way too quickly, so you have to enter PIN again. I know these extra layers prevent fraud, but I could literally walk to the bank quicker and settle my transactions.

Die App ist Deutlich besser geworden

Ja wenn es gibt noch ein paar Kleinigkeiten wie zBsp Log off Symbol direkt oben auf der Startseiten, weil man ja oft nur Kontostand schauen möchte und wieder ausloggen. Hatte noch nicht alle Funktionen ausprobiert, aber Gratulation es ist eine sehr gute App geworden. Schöne Grüße

Awful app

This is prompting me to chance my bank. Ridiculous security settings, online support is not helpful and root. I am off to bank with another bank!

BankAustria app

Too much information asked for (kind of ridiculous to have to scan the hologram on the back of your DR card). “ATC number”: no explanation; had to call your hotline. Hotline: no choice of languages (very minimum, besides German: English). Automated Answering svc: individual segments too long, somewhat difficult to understand. No shortcuts to a human (such as: “to talk to one of our svc reps, push 9” or something like that). My answers (such as a simple “ja”) obviously were not understood (svc had to rerun the tape several times). Hotline—- Human: Finally was connected to a human: Mr Kostić. Most helpful. Took plenty of his time to take me step by step through the process. Great help with assigning temporary ATC. Very easy to understand (we spoke in German, a few words in English), very polite, very patient. That’s what I call perfect customer service. Dr Dieter Jettmar 1-Sep 21:04 MESZ

Mobile app

Too confusing

Security

This app is more of a security risk than a security enhancement, with my name and data splashed across the home page and protected by only the thin barrier of a password, easily hacked by con artists. Before, with the traditional TAN sent by sms, I was A LOT more protected because there was NOTHING to hack on my phone: no data, no identifiers, not even my real name. I think I’ll soon return to the old system, even if I have to send 30 transfers to settle my rent every month. Or I may set up an automatic withdrawal system. I resent this unnecessary and intrusive app.

Periodic availability issues

Program fails to open from time to time. Also will not restart properly after a session times out, and the timeout is too quick if entering a new account to transfer fund to. Fails periodically for online purchase signing.

Login is terrible.

:-(((

Store Rankings

Ranking History

App Ranking History not available yet

Category Rankings

Chart	Category	Rank
Top Free	Austria Finance	17
Top Free	Hungary Finance	191
Top Free	Austria	253
Top Free	Lebanon Finance	341

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