Works great!
Does what it says! Easy setup and login. Was able to remotely connect easily to my personal jump clients.
BeyondTrust Rep Console
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Description
With the BeyondTrust iOS Rep Console, IT support technicians can remotely support desktops, laptops, or servers, allowing them to:
• Initiate a remote support session from an iOS device without requiring pre-installed software.
• View a customer’s or employee’s screen and control their mouse and keyboard.
• Work on multiple sessions simultaneously.
• Chat with end-users and other reps within a session.
• Invite other reps into a session to collaborate and resolve issues.
Note: The BeyondTrust iOS Rep Console works with existing BeyondTrust Remote Support and Bomgar Remote Support installations, version 20.1.1 or above, that have trusted CA-signed certificates.
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• Initiate a remote support session from an iOS device without requiring pre-installed software.
• View a customer’s or employee’s screen and control their mouse and keyboard.
• Work on multiple sessions simultaneously.
• Chat with end-users and other reps within a session.
• Invite other reps into a session to collaborate and resolve issues.
Note: The BeyondTrust iOS Rep Console works with existing BeyondTrust Remote Support and Bomgar Remote Support installations, version 20.1.1 or above, that have trusted CA-signed certificates.
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User Rating
4.5 out of 5
2 ratings in Canada
5 star
1
4 star
1
3 star
0
2 star
0
1 star
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Ratings History
Reviews
Great App!
Installs quickly, intuitive and easy to use. Great compliment to a great product - Bomgar remote support
Great
One of the best remote supporting apps I’ve ever used!
No Jumpoint access
Cannot access jumpoints or my clients domain computers since there is no list for Jumpoints like on the desktop client. This is a huge failure since I forked over $400 for the B100 annual support so I could get the latest firmware to run the iPad client. I have never really been happy with Bomgars products and support model. It's sneaky. Logmein may be more money but just and you can cancel at anytime
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App Info
- Category
- Productivity
- Publisher
- Bomgar
- Languages
- English
- Recent version
- 3.1.4 (9 months ago )
- Released on
- Jul 12, 2011 (13 years ago )
- Also available in
- United States, United Kingdom, Austria, France, Denmark, Germany, India, Spain, China, Canada, Netherlands, Malaysia, United Arab Emirates, Indonesia, Philippines, Poland, Italy, Japan, Norway, Australia, Singapore, Belgium, Peru, South Africa, Nigeria, Vietnam, Ukraine, Taiwan, New Zealand, Romania, Turkey, Thailand, Pakistan, Sweden, Saudi Arabia, Portugal, Russia, Egypt, Argentina, Azerbaijan, Brazil, Belarus, Switzerland, Chile, Colombia, Czechia, Dominican Republic, Algeria, Ecuador, Mexico, Finland, Greece, Hong Kong, Hungary, Ireland, Israel, South Korea, Kuwait, Kazakhstan, Lebanon
- Last updated
- 2 months ago