BeyondTrust Rep Console

Does what it says! Easy setup and login. Was able to remotely connect easily to my personal jump clients.

Installs quickly, intuitive and easy to use. Great compliment to a great product - Bomgar remote support

One of the best remote supporting apps I’ve ever used!

Cannot access jumpoints or my clients domain computers since there is no list for Jumpoints like on the desktop client. This is a huge failure since I forked over $400 for the B100 annual support so I could get the latest firmware to run the iPad client. I have never really been happy with Bomgars products and support model. It's sneaky. Logmein may be more money but just and you can cancel at anytime

I can get away with just my phone. I don’t have to have a little backpack with my laptop all the time. Absolutely love this app!

Come on, guys. Trackpad and mouse support on iPadOS has been out for well over a year now. Probably longer than that. Time to get with the program. VMWare Horizon works like a champ with trackpad, as does Microsoft RDP, and I believe TeamViewer. This omission is pretty painful, in 2023.

The recent update fixed the curser issue, only partially. The right click is not working at all. There is no way to support our remote users without the right click.

Can you please fix this app?

The login screen doesn't save my username and password anymore... Please fix.

You can’t use finger or stylus to control anything. You have to literally move the onscreen mouse cursor to control users’ computers. And most of the times it is not responding even though you move the cursor to it. For example, you can’t just tap the X or use the stylus to click on it to close the Windows Explorer or any open Windows, you have to move the on screen cursor to the X then tap on it to close it. And most of the time it is just not responding. Useless app and very frustrating to use.