No more laptop
I can get away with just my phone. I don’t have to have a little backpack with my laptop all the time. Absolutely love this app!
BeyondTrust Rep Console
Published by: Bomgar
Description
With the BeyondTrust iOS Rep Console, IT support technicians can remotely support desktops, laptops, or servers, allowing them to:
• Initiate a remote support session from an iOS device without requiring pre-installed software.
• View a customer’s or employee’s screen and control their mouse and keyboard.
• Work on multiple sessions simultaneously.
• Chat with end-users and other reps within a session.
• Invite other reps into a session to collaborate and resolve issues.
Note: The BeyondTrust iOS Rep Console works with existing BeyondTrust Remote Support and Bomgar Remote Support installations, version 20.1.1 or above, that have trusted CA-signed certificates.
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• Initiate a remote support session from an iOS device without requiring pre-installed software.
• View a customer’s or employee’s screen and control their mouse and keyboard.
• Work on multiple sessions simultaneously.
• Chat with end-users and other reps within a session.
• Invite other reps into a session to collaborate and resolve issues.
Note: The BeyondTrust iOS Rep Console works with existing BeyondTrust Remote Support and Bomgar Remote Support installations, version 20.1.1 or above, that have trusted CA-signed certificates.
Screenshots
BeyondTrust Rep Console FAQ
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Is BeyondTrust Rep Console free?
Yes, BeyondTrust Rep Console is completely free and it doesn't have any in-app purchases or subscriptions.
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Is BeyondTrust Rep Console legit?
⚠️ The BeyondTrust Rep Console app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
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How much does BeyondTrust Rep Console cost?
BeyondTrust Rep Console is free.
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What is BeyondTrust Rep Console revenue?
To get estimated revenue of BeyondTrust Rep Console app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
App is not rated in Finland yet.
Ratings History
BeyondTrust Rep Console Reviews
Trackpad/Mouse support
Come on, guys. Trackpad and mouse support on iPadOS has been out for well over a year now. Probably longer than that. Time to get with the program. VMWare Horizon works like a champ with trackpad, as does Microsoft RDP, and I believe TeamViewer. This omission is pretty painful, in 2023.
Right click doesn’t exist at all
The recent update fixed the curser issue, only partially. The right click is not working at all. There is no way to support our remote users without the right click.
Doesn’t work
Can you please fix this app?
Doesn't save password anymore
The login screen doesn't save my username and password anymore... Please fix.
Close to useless
You can’t use finger or stylus to control anything. You have to literally move the onscreen mouse cursor to control users’ computers. And most of the times it is not responding even though you move the cursor to it. For example, you can’t just tap the X or use the stylus to click on it to close the Windows Explorer or any open Windows, you have to move the on screen cursor to the X then tap on it to close it. And most of the time it is just not responding. Useless app and very frustrating to use.
iOS 16
App used to work on iOS can we plz fix
pointer position - iphone 14 iOS 16.4.1 (a)
PLEASE FIX!!!!asap - last fix was 7 months ago we are willing to pay for the fix great app!! 👏🏻👏🏻👏🏻
Bring back the old version.
Mouse is absolutely terrible. Works 20% of the time. Everything was great before the latest update. Wish I could roll back to the old version. Thousands upon thousands spent each year and this is what we get. Someone really needs to look into this. Glad I’m not the only one with mouse functionality issues based on other reviews.
Update Terrible
Previous version is awesome; please roll back. Mobile is terrible.
Store Rankings
Ranking History
App Ranking History not available yet
Category Rankings
App is not ranked yet
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BeyondTrust Rep Console Installs
Last 30 days
BeyondTrust Rep Console Revenue
Last 30 daysBeyondTrust Rep Console Revenue and Downloads
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App Info
- Category
- Productivity
- Publisher
- Bomgar
- Languages
- English
- Recent release
- 3.1.6 (5 days ago )
- Released on
- Jul 12, 2011 (13 years ago )
- Also available in
- United States, United Kingdom, Austria, Denmark, Germany, France, Malaysia, Canada, Netherlands, China, Spain, India, Norway, Singapore, Poland, Indonesia, Philippines, Italy, Japan, Belgium, Australia, United Arab Emirates, Mexico, New Zealand, Peru, Nigeria, South Africa, Pakistan, Portugal, Romania, Russia, Saudi Arabia, Sweden, Thailand, Türkiye, Taiwan, Ukraine, Vietnam, Egypt, Argentina, Azerbaijan, Brazil, Belarus, Switzerland, Chile, Colombia, Czechia, Dominican Republic, Algeria, Ecuador, Lebanon, Finland, Greece, Hong Kong SAR China, Hungary, Ireland, Israel, Iceland, South Korea, Kuwait, Kazakhstan
- Last Updated
- 1 week ago