BeyondTrust Rep Console
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Description
With the BeyondTrust iOS Rep Console, IT support technicians can remotely support desktops, laptops, or servers, allowing them to:
• Initiate a remote support session from an iOS device without requiring pre-installed software.
• View a customer’s or employee’s screen and control their mouse and keyboard.
• Work on multiple sessions simultaneously.
• Chat with end-users and other reps within a session.
• Invite other reps into a session to collaborate and resolve issues.
Note: The BeyondTrust iOS Rep Console works with existing BeyondTrust Remote Support and Bomgar Remote Support installations, version 20.1.1 or above, that have trusted CA-signed certificates.
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• Initiate a remote support session from an iOS device without requiring pre-installed software.
• View a customer’s or employee’s screen and control their mouse and keyboard.
• Work on multiple sessions simultaneously.
• Chat with end-users and other reps within a session.
• Invite other reps into a session to collaborate and resolve issues.
Note: The BeyondTrust iOS Rep Console works with existing BeyondTrust Remote Support and Bomgar Remote Support installations, version 20.1.1 or above, that have trusted CA-signed certificates.
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App Info
- Category
- Productivity
- Publisher
- Bomgar
- Languages
- English
- Recent version
- 3.1.4 (8 months ago )
- Released on
- Jul 12, 2011 (12 years ago )
- Also available in
- United States, United Kingdom, Austria, France, Denmark, Germany, India, Spain, China, Canada, Netherlands, Malaysia, United Arab Emirates, Indonesia, Philippines, Poland, Italy, Japan, Norway, Australia, Singapore, Belgium, Peru, South Africa, Nigeria, Vietnam, Ukraine, Taiwan, New Zealand, Romania, Turkey, Thailand, Pakistan, Sweden, Saudi Arabia, Portugal, Russia, Egypt, Argentina, Azerbaijan, Brazil, Belarus, Switzerland, Chile, Colombia, Czechia, Dominican Republic, Algeria, Ecuador, Mexico, Finland, Greece, Hong Kong, Hungary, Ireland, Israel, South Korea, Kuwait, Kazakhstan, Lebanon
- Last updated
- 1 month ago