BT Wi-fi

The idea is nice, but every time I get to the login everything stops! You start again, then you get the message your email id or password is wrong? After o many failed attempts easier to use your mobile provider O2 hot spot!

Very poor the last few weeks

Since being installed my wifi from BT has been awful. It goes from slow to non existent. And then m patient BH a monthly fee for what?

Constantly drops out forcing a logout/login game every damn day despite a strong signal. Even with App open or not. Makes zero difference.

Not happy at all the service is shocking 5 months to set up still not able to make calls wish I’d never signed up to bt

My internet has become a pain…cannot get Netflix any more all I keep getting the the drea

Have had a new hub 2 months ago Now same as before. From 7pm every evening my WiFi goes off and on What am I paying for ? How many times do I have to contact bt to sort this out Please sort this , before I change supplier???

After all the years of broadband and fibre BT still can’t supply more than a promise of 2mbps to rural customers still on old copper lines and 2mbps is on a good day …. But they still take your money for a service you can seldom use.

Admittedly, I live in a rural area which always get a poor deal when it comes to the internet. In Wisbech there is a Bt/ EE shop with a hotspot. Connect to it and experience the mind blowing speeds of 1 mb!! TBH since installing this app I have managed to get to 2 hotspots both of which were basically unusable.

Very misleading when it comes to information about the benefit of this Wi-Fi service. Very poor service and very poor connection. Pretty bad and unhelpful. Might as well stay on 4G.